Supervisor, Lab Control

Site: Brigham and Womens Faulkner Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Responsible for overseeing the daily operations of the Lab Control Department ensuring the timely and accurate collection processing and distribution of laboratory specimens. Maintains compliance with hospital policies safety regulations and quality standards while supervising a team of phlebotomists and lab staff.

Does this position require patient care
Yes

Essential Functions

Supervise and manage the performance of phlebotomists and lab control staff providing training guidance and support as needed.

Monitor specimen collection processing and distribution workflows to ensure timely and accurate results.

Ensure compliance with hospital policies safety standards and regulatory requirements.

Collaborate with other departments to coordinate specimen collection and delivery resolving issues as they arise.

Oversee inventory management to ensure adequate supplies and properly maintained equipment.

Implement and monitor quality control procedures to uphold high standards of laboratory accuracy and safety.

Prepare performance reports identify areas for improvement and implement corrective actions.

Lead and participate in continuous improvement initiatives to enhance overall lab efficiency and effectiveness.

Ensure staff adherence to infection control practices and safety protocols.

Qualifications

Education
Associates Degree Medical Laboratory Science required or Bachelors Degree Medical Laboratory Technology preferred

ASCP Certification REQUIRED

Licenses and Credentials

Experience
Experience in a clinical laboratory setting with a focus on specimen collection and processing 3-5 years required

Experience in a supervisory or leadership role 2-3 years preferred

Knowledge Skills and Abilities
- Strong leadership and team management abilities.
- Excellent organizational and multitasking skills.
- Proficiency in laboratory information systems and data management.
- Strong attention to detail and commitment to accuracy.
- Effective communication and collaboration skills.
- Ability to implement and monitor quality control and safety procedures.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%)
• Carrying Frequently (34-66%)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1133 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$31.83 - $46.30/Hourly

Grade

7

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Brigham and Womens Faulkner Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Manager