Senior Product Manager, New Products

jerry.ai
Cambridge, MA

Why Jerry.ai ?

  • Join a pre-IPO startup with capital, traction, and a massive runway ($240M funded | 60X revenue growth in 5 years | $2T market size)

  • Collaborate with brilliant minds from companies like Uber, Amazon, Microsoft, Nvidia, Linkedin, Klarna, and Lemonade, along with world-class product designers and researchers, all with a shared obsession for customer experience.

  • Immerse yourself in a talent-dense environment where you'll greatly accelerate your learning and career growth

  • Propel us from 5M to 50M customers in the next few years

About The Opportunity:

Own how Jerry reimagines auto repair and maintenance — a space ready for a clearer, more trusted experience.

Are you a curious and data-driven Sr. Product Manager with deep customer empathy and strong UI/UX instincts, ready to own a critical piece of our mission to radically simplify car ownership ? If so, you’ll be joining a company that’s already proven its momentum and is only just getting started. In 6 years, we’ve amassed 5M customers and are building toward a 10x expansion over the next few years.

As a Sr. Product Manager on our GarageGuard team, you won't just be optimizing flows, you'll bring consumer-grade clarity and guidance to moments that matter: when an engine light turns on, an unexpected noise appears, or maintenance is due. You’ll shape how drivers discover, diagnose, and resolve car issues through GarageGuard, including experiences like diagnostics, recall & maintenance alerts, shop finder, repair estimates, car value, and a digital glovebox. You'll partner closely with exceptional product managers, engineers, data scientists, and designers/researchers to solve tangible problems and build features that are truly impactful. You will have a direct and significant impact on how people feel about caring for their cars — and on our path to becoming a $10B business.

How You Will Make an Impact:

  • Drive measurable gains in engagement and user onboards across GarageGuard’s core offerings by crafting friction-free, polished experiences.

  • Ship 0→1 features to modernize auto care for the average driver.

  • Uncover key opportunities to increase trust through deep-dive analyses and a first-principles understanding of user behavior.

  • Thoughtfully employ the latest AI technology to make GarageGuard faster, clearer, and more helpful.

  • Map end-to-end journeys (from symptom triage to booking a shop) to identify moments of confusion, anxiety, or drop-off.

  • Conduct insightful user research (qual + quant), rapidly prototype with Design, and translate findings into elegant, shippable solutions; validate with A/B tests and usability studies.

  • Set a high UX quality bar (clarity, speed, consistency) and partner with Engineering and Design to instrument, measure, and iterate.

Who You Are:

  • Proven consumer product manager: You’ve spent 5+ years in consumer tech delivering meaningful impact, with experience partnering closely with Product Design/Research and shipping consumer-grade polish on mobile or web.

  • Creative problem-solver : You thrive on ambiguity and aren't afraid to tackle challenges head-on with innovative solutions.

  • Tenacious : You possess a strong sense of ownership and drive, thriving in a fast-paced, high-stakes environment.

  • Customer-obsessed with product taste : You demonstrate strong empathy for consumer needs and a refined sense for UI/UX craft.

  • Data-driven, with conviction : You're deeply analytical and live in the data, yet you're decisive and can make informed decisions even with limited information.

  • Super organized, execution-focused : You can manage complex projects, collaborate with diverse teams, and consistently deliver results.

  • Detail-oriented and quality-minded: You pay attention to the little things, from how errors are handled to clarity in communication, accessibility, and edge cases, and you don’t move on without making sure the work is well-supported and measurable.

Preferred Experience:

  • Comfortable with rigorous analyses, developing insightful hypotheses, and validating their impact on key metrics.

  • Bonus points if you've navigated the exciting (and sometimes chaotic) world of a startup.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Posted 2025-09-03

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