Operations Manager BWH

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Shift: 40hrs days

Job Summary

Summary

Responsible for overseeing and optimizing the operational processes of the organization including ensuring efficiency productivity and effective utilization of resources.

Does this position require Patient Care
No

Essential Functions
-Develop and implement operational strategies goals and plans aligned with the organizations objectives.

-Collaborate with senior management to define operational targets and monitor progress towards achieving them.

-Identify opportunities for process optimization streamlining workflows and improving operational efficiency.

-Analyze existing processes recommend enhancements and implement changes to drive productivity and cost-effectiveness.

-Allocate and manage resources effectively including personnel equipment and materials to meet operational requirements.

-Set performance metrics establish Key Performance Indicators and monitor performance against targets.

-Implement quality control measures conduct audits and address any non-compliance issues promptly.

-Oversee the procurement inventory management and distribution processes.

-Identify and assess operational risks develop risk mitigation strategies and implement appropriate controls.

-Generate regular reports on operational performance key metrics and project updates.

Qualifications

Education
Bachelors Degree Operations Management required or Bachelors Degree Related Field of Study required

Can this role accept experience in lieu of a degree
No

Licenses and Credentials

Experience
Operational Management Experience 1-2 years preferred

Knowledge of procedural areas preferred

Project Management experience preferred

Payroll experience preferred

Possibility of weekend work could occur

Knowledge Skills and Abilities
- Solid understanding of supply chain management process improvement methodologies and quality assurance principles.
- Proficiency in using operational software project management tools and data analysis software.
- Strong analytical and problem-solving skills with the ability to identify issues analyze data and implement effective solutions.
- Strong communication and interpersonal skills with the ability to collaborate with stakeholders at various levels.
- Ability to adapt to changing priorities handle multiple projects simultaneously and work in a fast-paced environment.
- Excellent leadership and team management abilities with a focus on motivating and developing staff.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$69596.80 - $101202.40/Annual

Grade

7

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Manager