Senior Analyst Business Architecture

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.

The opportunity: As a Senior Analyst, Business Architecture – Business Transformation, you will support the analysis, design, and optimization of business processes to improve efficiency and performance. This role partners with business leaders and project teams to support process improvement, change management, and automation initiatives that drive sustainable business outcomes.

How You Will Contribute

• Support process improvement and change management initiatives across the organization
• Conduct interviews and working sessions to understand business processes and requirements
• Analyze data to identify gaps, risks, and improvement opportunities
• Develop business requirements, process maps, flowcharts, and future-state models
• Synthesize findings into clear recommendations outlining value, risks, and implementation considerations
• Collaborate with project teams and stakeholders to design and implement process and technology solutions
• Identify opportunities for process automation and system integration
• Monitor and evaluate the effectiveness of implemented solutions

What You Will Bring With You

• Ability to work with a diverse range of people.
• Bachelor’s degree or equivalent relevant experience
• 3+ years of experience in business analysis, business architecture, or process improvement
• Experience with process mapping, requirements gathering, and stakeholder management
• Knowledge of change management and continuous improvement practices
• Strong analytical, problem-solving, and communication skills
• Ability to work independently while collaborating across teams

Salary:

$76,300-$114,500

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Business Analysis - Process

Posting End Date:

29/01/2026