Outreach Phlebotomist

South Shore Health
Rockland, MA

Job Description Summary

Performs phlebotomy functions and non–technical duties in areas including SSH&EC Laboratory, outpatient and off-site services.

Job Description

Essential Functions

1. Performs phlebotomy (venipuncture, fingerstick, and heelstick ) according to established procedure of South Shore Hospital.


a. Performs venipuncture using correct technique and with minimal discomfort to the patient.

b. Performs fingerstick procedures with correct technique and when unable to obtain specimen by venipuncture.

c. Performs heelstick on babies with correct technique.

2. Under supervision will help in the training of new employees and student interns at SSH&EC in the performance of phlebotomy duties.


a. Works with new employees to assist in training of departmental procedures.

b. Acts as a resource to new employees.

3. Follows all organizational and department or unit policies and procedures.


4. OUTREACH: Identifies patients and properly labels specimen tubes.


a. Identifies patients by asking patient their name and date of birth.

b. Sign labeled tubes with phlebotomists' initials also, time & date of draw.

5. Organizes assigned work and accurately completes work load.


a. Requests & schedules Outreach patients utilizing Hospital computer system

b. Organizes morning routes to include fastings and drug levels.

c. Organizes routes by town for homebound patient draws.

d. Calls homebound patients to schedule draw times within two hours time frame.

e. Accepts STAT add-on calls within the contracted time frames.

f. Draws all assigned patients by the end of the shift.

g. Completes accurate tally prior to the conclusion of the work shift.


6. Calls/faxes/delivers reports to Outreach/Off-site clients/areas as required.


a. Calls completed results to doctor’s offices in a timely manner.

b. Notifies VNA of STAT or abnormal results when requested.

7. Helps co-workers and communicates with the Outreach Coordinator when needed to ensure an orderly work flow.


a. Assists co-workers with additional blood-draws as necessary including add-ons and STAT's.

b. Assists co-workers in scheduling patient draws when unavailable due to vacation or illness.

c. Informs Outreach Coordinator of problems in obtaining specimens for any reason.

d. Updates all patients' information received into hospital computer system.

8. EKG: Performance of Electrocardiograms


a. Enter all patient demographics into EKG cart.

b. Introduce self, explain procedure to patient, check patient ID.

c. Apply 4 limb leads and 6 precordial leads according to standardized placement.

d. Collect 12 seconds of data and insure that tracing is complete and good quality.

e. Print one (1) copy of EKG: allow data to store to disk.

f. Deliver one (1) copy to patient's chart (or nurse).

g. Transmit disk to Data Management System.

9. Consistently adheres to the established protocol for patient identification using two patient identifiers when performing EKG function.


10. Technology – Is receptive to technological solutions to work processes and practices.


11. Safety Awareness – Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment as stated in the Safety Management Program Manual, Infection Control Manual and Phlebotomy Policies & Procedure Manual. The employee is knowledgeable of who the Hospital Safety Officer is.


a. Consistently adheres to established Laboratory and Hospital policies for Universal Precautions and Safety Procedures.

b. When handling blood/and or body fluids, Personal Protective Equipment (PPE) will be utilized in order to minimize exposure to infectious diseases.

c. Wears gloves, gowns, goggles, or masks as required.

d. Knows where to find Material Safety Data Sheets (MSDS) for any item used in job performance.


Essential Functions (Cont.)

I. Technology and Learning


a. Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.

b. Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

Non-Essential Functions

Non-essential functions are those tasks, duties and responsibilities that are not critical to the performance of the job. Following are non-essential functions of the job, along with the corresponding performance standards.

1. Other duties as required.
Posted 2026-01-07

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