Community Relations Assistant
RESPONSIBILITIES:
- Track and respond to all Community Relations (CR) correspondence - phone lines, USPS, e-mail, voicemails directed to CR
- Address and fulfill all in-kind donation requests while maintaining an updated inventory of autographed items
- Assist with game day and non-game day CR field events, including coordinating logistics, securing and managing equipment, working with non-profit organizations on their needs and helping to promote the events
- Meet CR groups and lead guided tours
- Assist with community ticket distribution
- Coordinate Red Sox experience packages
- Tracking all photos from CR events for annual report
- Update the Community content on the Red Sox website
- Assist with employee volunteerism, including creating opportunities, recruiting participants and executing activities
- Oversee Medical All-Star and Most Valuable Educator programs
CHARACTERISTICS / QUALIFICATIONS:
- Bachelor's degree required
- Strong commitment to providing a high level of customer service
- Ability to multitask, problem-solve and manage unanticipated situations
- Strong oral and written communication skills
- Availability to work on nights, weekends, and holidays when needed
- Prior work experience within fast-paced, unstructured and frequently changing environments
- Must be able to lift and move boxes of ~20 pounds
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