OFFICE COORDINATOR, College of Arts & Sciences, Biology

Established in 1873, Arts and Sciences is Boston University's largest and most academically diverse unit, encompassing over 8,400 undergraduates, 2,000 graduate students, 800 faculty members, and 300 staff across 50 departments, programs, centers, and institutes. Our faculty are award-winning researchers, innovative teachers, and dedicated mentors committed to exploring the complexities of our present and past, uncovering new perspectives, and crafting creative solutions to real-world problems. Our staff are dynamic, mission-driven professionals who foster community, inclusion, and belonging to advance every aspect of the college enterprise. Our community thrives on collaboration, bold ideas, and interdisciplinary exploration. Join us in supporting the pursuit of knowledge that changes the world and provides boundless opportunities to inspire the next generation of leaders. We offer generous benefits, including health, dental, and life insurance, tuition remission, retirement savings, paid time off, and holiday leave. Boston University's Department of Biology seeks an Office Coordinator to act as the primary and first point of contact for visitors to its main administrative office.

There are two overarching components to this position:

1. Handling inquiries, including phone calls, emails, web submissions to the Biology Department main office according to department priorities and protocol.
2. Providing administrative support for Biology's large teaching and research operations particularly its undergraduate program. The incumbent will assist visitors with inquiries, provide administrative support by either directly addressing or directing those to other Biology staff, faculty and/or central units.

Other responsibilities include:

• Ordering supplies sorting mail, scheduling room reservations, and conducting initial student screenings during advising.
• They will also assist with departmental events and department deliveries, as well as maintaining departmental databases.
• This role involves supervising Work Study students, ensuring that operational procedures and basic etiquette are followed, and accurate information is disseminated to dept stakeholders.
• Act as primary contact point for all visitors, incoming phone calls, emails, website submissions, and students and faculty to the Biology Department main office.
• Filter and disseminate materials and information in a timely manner to the appropriate destination point in a professional manner.
• Prepare and maintain department information lists for interdepartmental use. Ensure smooth operation of front desk.

Required Skills

• A cover letter is required for consideration.
• Associate's degree required, 1-3 years of relevant work experience.
• The ideal candidate will possess good interpersonal, written and oral communication skills and must be able to function independently, prioritize work with tact and discretion. The ability to follow-up until issues are resolved and tasks are completed across broad and varying activity is a critical skill for this position.

The biology department is a large, collaborative and dynamic environment that values diversity and inclusion.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting. Current L2324 represented employees, click here for information on how to apply for this position .