Point of Care Operations Manager

Overview

Under the general guidance from the Laboratory Operations Manager, the Program Manager for Point of Care, Laboratory Safety, and Special Projects is responsible for the overall laboratory system services with regulations and quality standards and guidance including, but not limited to, the federal government and the state Department of Public Health (DPH) compliance requirements associated with the Clinical Laboratory Improvement Act (CLIA) and The Joint Commission (TJC) and College of American Pathologists (when applicable), Clinical Laboratory Standards Institute (CLSI) best practices, Center for Medicare and Medicaid Services (CMS) compliance, Occupational Safety and Health Act (OSHA) standards, and the privacy and confidentiality requirements of the Health Insurance Portability and Accountability Act (HIPAA) with regards to Point of Care Testing (POCT) for DFCI Ambulatory locations of Longwood, Chestnut Hill, and Merrimack Valley as well as DFCI Inpatient POCT, for the Laboratory Safety Program for Longwood, Chestnut Hill, and Merrimack Valley, and for Special Projects as assigned.Responsibilities include ensuring satisfactory continuous development, implementation, documentation, and maintenance of the Laboratory's overall programs for the areas of responsibility.

Position is 100% on-site at the Longwood Medical area. Required hours are Monday through Friday, 7:00 am - 3:30 pm.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Contributes to quality and compliance efforts for aspects of laboratory programs as noted with a variety of regulatory agencies in collaboration with the DFCI Administrative Director and laboratory operations and technical leaders including quality and operations manager, technical supervisors, and other laboratory leaders as needed; participates in regulatory inspections and surveys

• Develops quality systems and continuous improvement initiatives in conjunction with the medical directors, administrative director, and technical supervisors for aspects of laboratory services at the Point of Care sites including working with site leaders to develop systems and processes to maintain essential laboratory documentation in accordance with quality and regulatory requirements for point of care testing and laboratory safety

• Works with the DFCI Inpatient Hospital location as needed to address Point of Care Testing monitoring in accordance with quality and regulatory requirements

• Co-chairs the Laboratory Safety Committee; ensures compliance with all laboratory safety regulations, to ensure a safe work environment for the laboratory staff; works with the laboratory department staff to perform safety surveys and resolve concerns

• Acts as a resource for regulatory compliance with federal, state, and private accrediting agencies for safety and for point of care testing

• Leads and/or participates in special projects involving laboratory operations, quality, and compliance as directed by the administrative director or quality and operations manager

• Performs all other duties and responsibilities as directed

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Good knowledge of clinical laboratory operations, safety requirements, laboratories and hospital information systems flow

• Ability to work well as either a leader or a participant within multidisciplinary projects and teams

• Excellent communication skills

• Experience with process improvement and project management skills; has organizational skills for documentation and presentations.

• Familiar with Microsoft Office programs including Word, Excel, and Powerpoint

MINIMUM JOB QUALIFICATIONS:

The position requires an associate’s degree in laboratory sciences (e.g., MLT, Biology, or Chemistry), with a Bachelor’s degree preferred. Candidates must have 5 years of progressively responsible experience in clinical laboratory operations, including quality systems and project management. ASCP registration is preferred.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$90,400.00 - $100,700.00