Project Manager

IMA North America Inc
Leominster, MA

Job Description

Job Description

JOIN OUR TEAM AT IMA!

Established in 1961 in Italy, IMA is a world leader in the design and manufacture of automatic machines for the processing and packaging of pharmaceuticals, cosmetics, food, tea and coffee. IMA is a global pharmaceutical supplier with the widest range of state of the art processing and packaging systems.

We offer competitive benefits which include profit sharing and summer hours in addition to medical, dental, vision, disability, life, time off and a matching 401K. We work in a casual environment where ideas are valued, and collaboration is key. We have popcorn Tuesdays, Ice cream day in the summer and various events throughout the year.

The Project Manager is responsible for all aspects of assigned projects. This position works closely with the IMA President, customers, Engineering and Production, by processing assigned projects and communicating project status/needs. Most of the time is spent in the office, occasional international travel may be required. The position requires the ability to work well under pressure while maintaining a positive attitude.

IMA is an industry leader in automated packaging equipment. We offer competitive compensation along with a full benefit package which includes medical, dental, vision, disability, life insurance, matching 401K, profit sharing and paid time off.

Job Duties:

  • Creates and maintains financial tracking sheets for projects with monthly reports.
  • Coordinates with Sales Administration to create and update projects in SAP.
  • Creates and maintains project schedule with bi-weekly management review.
  • Coordinates with Engineering and Production to schedule and produce required machinery and documentation.
  • Coordinates and hosts customer Factory Acceptance Test.
  • Coordinates shipment of machinery to customer.
  • Direct invoicing and ensure payments are received or appropriate action is taken
  • Sends order acknowledgement to customers.
  • Supplies project schedule to customers and communicates customer deliverables and their due dates.
  • Manages customer scope change and communicates consequences to customer and project team.
  • Hosts Project kickoff meetings with project team and key management.
  • Provides Purchasing with technical information needed to procure 3rd party machines.
  • Hosts project update meetings with customers and issues meeting notes.
  • Maintains project log of customer communications and all project decisions.
  • Answers customer questions, directs to the appropriate Sales Manager when necessary.
  • Follow up with customers on missing information, missing payments and missing test materials.
  • Attend intercompany and 3rd party machine Factory Acceptance Tests as needed.
  • Coordinate on-site installation and training with Service Department.
  • Organize and host project closeout meetings.
  • All other duties as assigned.

Qualifications:

  • Intermediate knowledge of MS Office.
  • Experience with SAP preferred.
  • Strong written and verbal communication skills.

Education/ Experience:

  • 2 or 4 year degree in Engineering, a related field or equivalent experience.
  • 2+ year’s experience supporting capital equipment projects preferred.

Physical Requirements:

  • Manual dexterity to use a keyboard.
  • Ability to sit or stand for extended periods of time.
  • Able to hear and speak clearly in person and over the phone.
  • Ability to travel up to 20% of the time.
  • Valid driver’s license and passport.
Posted 2026-03-17

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