Dental Assistant Manager/Coordinator

Job Description

Job Description

Job Title: Dental Assistant Manager
Location: Fitchburg, MA

About Us:

Fitchburg Smiles is a patient-focused dental practice dedicated to providing exceptional care in a friendly and professional environment. We value teamwork, efficiency, and excellent patient service.

Position Overview:
We are seeking an experienced and organized Dental Assistant Manager to join our team. This key role focuses on managing patient scheduling and overseeing daily office operations to ensure a smooth, efficient, and patient-friendly experience. We are looking for a full-time Dental Assistant Manager or Coordinator with strong knowledge of Eaglesoft. Dental experience is essential, and a background in sales is a plus. Our state-of-the-art office operates paperless. If you excel at what you do and enjoy working with a team that takes pride in their work, we invite you to join us. Please contact us to apply.

Key Responsibilities:

• Manage daily patient scheduling to optimize appointment flow and minimize wait times
• Coordinate with dental providers and staff to maintain an efficient office schedule
• Supervise front desk and administrative staff, ensuring high standards of customer service
• Oversee patient communications including appointment reminders and follow-ups
• Manage office inventory, supplies, and equipment scheduling if needed
• Collaborate with the office manager and dental team to implement office policies and procedures
• Troubleshoot scheduling conflicts and patient concerns proactively

Qualifications:

• Previous dental assisting experience preferred, with knowledge of clinical and administrative duties
• Demonstrated experience in managing patient scheduling and office workflow
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency with dental practice management software and Microsoft Office
• Ability to lead and motivate a team in a fast-paced environment

Join us and make a difference in our patients’ lives while growing your career in dental practice management!