admissions coordinator
**Company Overview** Home Care Advocates LLC, operating as Yamba Care, is a dedicated home care provider committed to delivering compassionate, high-quality care services to clients in their own homes. We focus on advocating for our clients' needs while ensuring they receive personalized care that promotes independence, dignity, and overall well-being in familiar surroundings. **About the Role** We are seeking a detail-oriented Admissions Coordinator to join our team and serve as the primary point of contact for new clients entering our home care services. In this essential role, you will facilitate the admissions process, ensuring smooth transitions for clients and families while maintaining accurate documentation and coordinating with our care teams. **Key Responsibilities**
- Conduct initial client assessments and intake interviews to determine care needs and service eligibility
- Process admissions paperwork, insurance verifications, and coordinate with healthcare providers to ensure seamless service initiation
- Maintain accurate client records and documentation in compliance with healthcare regulations and company policies
- Serve as primary liaison between clients, families, and internal care teams to address questions and resolve concerns
- Schedule and coordinate initial care visits, matching clients with appropriate caregivers based on needs and preferences
- Monitor admissions workflow and follow up on pending applications to ensure timely service delivery
- Bachelor's degree preferred or equivalent experience, with 1+ years of experience in healthcare, customer service, or related field
- Healthcare background with understanding of home care services, insurance processes, and medical terminology
- Proficiency in Microsoft Office Suite, data entry, and electronic record keeping systems
- Excellent communication and interpersonal skills with ability to handle sensitive situations with empathy and professionalism
- Strong attention to detail, problem-solving abilities, and time management skills with capacity to multitask in fast-paced environment
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