Residential Shift Supervisor (Second Shift; Fitchburg Programs)

LUK Inc.
Fitchburg, MA

Job Description

Job Description

Residential Shift Supervisor ( Full Time Position; Second Shift; Fitchburg Residential Programs)-

Shift Supervisors in LUK’s Residential Services are important members of the team that work with youth placed in LUK’s congregate care programs. Shift Supervisors develop and maintain therapeutic relationships with youth while providing constant supervision of youth and of staff on shift. Shift Supervisors are charged with maintaining the safety and well-being of youth, in part by maintaining a calm, trauma-informed therapeutic milieu and by providing a safe, clean, home-like environment.

Shift Supervisors manage and implement the daily schedule for youth and staff and ensure that the overall program schedule is followed. Shift Supervisors communicate daily with direct care staff regarding specific client issues as well as any program issues that may affect program climate or individual client performance.

Both staff and residents assist with the daily upkeep of the residence. Shift Supervisors implement and actively participate in the activity schedule with the goal of encouraging adaptive behaviors and improved social skills. Many of our residents take prescription medications regularly. It is the responsibility of the Shift Supervisors to participate in medication management for youth and become certified in Medication Administration Program (MAP), provided by LUK.

Shift Supervisors manage crises that may arise, with the support of the staff team. It is imperative that staff use appropriate language and tone when setting expectations and limits for clients. All staff must maintain appropriate therapeutic and professional boundaries with residents. Throughout all tasks, timely and accurate documentation is required. Staff must comply with all contractual, licensing, and safety standards and maintain current certifications for CPR/First Aid and CPI – non-violent crisis intervention. Training is provided.

The qualified candidate will preferably have an Associate’s degree in a human service field and have at least 1 year of experience in a residential setting. Successful candidates will possess excellent client care and verbal intervention skills. Excellent communication and computer skills are an asset. Valid driver’s license required.

This is a full-time position located in North Central Massachusetts. Work will take place within the residential setting and within the community. Community-based travel is expected. Bilingual/bicultural candidates are encouraged to apply.

Company Description

LUK is a not-for-profit social service agency located in central Massachusetts dedicated to improving the lives of youth and their families. We offer a full spectrum of programs addressing mental and behavioral health, trauma, addiction and substance abuse prevention, and homelessness.

Company Description

LUK is a not-for-profit social service agency located in central Massachusetts dedicated to improving the lives of youth and their families. We offer a full spectrum of programs addressing mental and behavioral health, trauma, addiction and substance abuse prevention, and homelessness.

Posted 2025-11-06

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