It operations internship
Location: Marlborough
We are looking for an IT Infrastructure & Operations Intern to work with our expert infrastructure and operations teams located across the world. Do you have an appetite to learn what is involved in supporting the IT infrastructure of a large organization? Then we would love to hear from you. The IT Infrastructure and Operations Internship offers students an opportunity for 12 months to be part of the IT Infrastructure and Operations team. The team is responsible for supporting the Cytiva wide organization with Networking, Client Technology and Hosting. Successful interns will also have the opportunity to be hired into a full-time role at the end of the internship. What You’ll Do- Learn in detail about support procedures and how to improve the metrics tracking
- Work across the Infrastructure and Operations teams
- Support document standardization activities
- Learn the basics on our cloud hosting options and help drive implementation across Cytiva
- Work with the network team to help build a service catalog to enable better resource utilization
- Track and coordinate tasks within the IT Infrastructure and Operations team
- Create and maintain action plans, status reports, work instructions and various trackers
- Graduated or working towards a bachelor / master / PhD degree in Management or Computer Science in “STEM” majors (Science, technology, engineering, and maths).
- Analytic, detail-oriented and business focused problem solver.
- Well organized and comfortable with dealing with huge amount of data
- Ability to run root cause analysis, explain issues and resolutions to technical and non-technical staff.
- Ability to execute multiple activities simultaneously.
- Prior experience with project management and/or testing would be an asset.
- Prior experience with Jira and O365 would be an asset.
- Fluent in English
- Willing to work full-time during summer and min. 20h/week during academic year.
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