Snowsports Desk Administrator
Essential Duties and Responsibilities
- Provide expert advice regarding snow sport lessons & programs.
- Know all of the resort's products, prices, hours and availability.
- Know all discounts, special pricing, or other marketing promotions.
- Answer phone, retrieve voice messages and return calls.
- Respond to e-mails directed to snow sports.
- Handle guest complaints in a professional and diplomatic way.
- Direct guests & visitors to the appropriate location or staff when required.
- Make reservations, collect payment, and send confirmations.
- Check in guests for snow sport lessons.
- Sell ski related products & services (tickets, rentals, lessons).
- Process cash, credit & gift card transactions accurately & efficiently.
- Manage the till, count start cash and prepare nightly deposit bags.
- Perform other tasks as assigned by manager.
Minimum Qualifications (Knowledge, Skills, Abilities)
- Skilled in providing excellent customer service.
- Specialist knowledge of lesson options.
- Computer savvy, able to quickly learn sales and reservation programs.
- Excellent interpersonal skills, friendly and helpful disposition.
- Outstanding communication skills in person and on the phone.
- Neat and professional appearance; portray a positive company image.
- Able to count cash and perform simple mathematical functions.
Core Competencies
- Plan & prioritize workload to assure all tasks are done & deadlines are met.
- Communicate ideas effectively and actively listen to guests & co-workers.
- Teamwork: Interact with team members effectively put company goals first.
Physical Demands
- Must be able to lift up to 30lbs.
- Must be able to stand, sit, and work at keyboard for long periods of time.
Recommended Jobs
Project Manager, Commercial Launch Readiness
The Role The Senior Project Manager will serve as an active leader and contributor to key commercialization projects, partnering closely with Marketing leads and cross-functional teams to connect…
Travel CT Tech in Worcester, MA - $13852/month
We are seeking a dedicated Travel CT Tech to join our healthcare team in Worcester, MA. Responsibilities include Performing high-quality computed tomography (CT) scans to assist in accurate diag…
Customer Success Manager - Spanish Speaking
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling…
Server Position/Busser/Host/Cook/Kitchen Staff
Job Description Job Description Looking to hire for all aspects of the restaurant. Overall good pay. - Servers - Hosts - Bussers -Cooks/Kitchen Staff/ Dishwasher
Senior Director, Principal Gifts
Overview PLEASE NOTE: This search is being managed by Pearl Street Collective. Please direct all applications and inquiries to Adele Mezher via email: Adele Mezher (she, her, hers) Managing…
Director of North American Strategic Marketing
Director of North American Strategic Marketing Date: Jul 25, 2025 Location:Marlborough, MA, US, 01752 Company: Optos Job Title: Director of North American Strategic Marketin…
Sr. Principal Engineer, Unified Communications
The Senior Principal Engineer, Unified Communications plays a crucial role in designing, implementing, and maintaining enterprise unified communication systems, including cloud-based UCaaS and Cisc…
Au Pair
Get hired for Lydia's aupair Job in Boston, MA. Childcare Giver. Find aupair care work in Boston.
Research Assistant Specialist (Ophthalmology)
Position: Research Assistant Specialist, Ophthalmology Location: Boston, MA Schedule: 40 hours per week ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for…
FINANCIAL ADMINISTRATOR, College of Communication
Established in 1947, Boston University’s College of Communication (COM) is a leading communication school providing its more than 2,400 undergraduate and graduate students degree programs in fiel…