General manager

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This is a two-shift, Monday–Friday operation. We’re seeking a strong, results-driven leader with proven expertise in strategic planning and execution to drive operational excellence across both shifts.

Provide strategic direction and operational support to meet the established goals for a small to medium sized warehouse which carries a broad scope of responsibilities and complexity. Operate facility while following all regulatory and company safety standards, policies, and procedures.

Key Responsibilities

• Lead, recruit, train, and develop high-performing teams by providing consistent coaching and performance feedback to ensure operational efficiency and employee growth.
• Drive achievement of company goals through performance metrics, including internal and external KPIs such as Labor to Revenue (LTR), truck turn times, and customer satisfaction benchmarks.
• Analyze warehouse operations, processes, and costs to identify and implement continuous improvement opportunities.
• Partner with the Sales Manager to support business development efforts—contribute to strategic planning, prospecting, pricing, contract negotiations, and customer onboarding.
• Foster a strong culture of customer service and ensure long-term client relationships across the facility.
• Oversee and manage budgets, capital expenditures, equipment, and space utilization to align with corporate objectives and cost targets.
• Support and uphold food safety, quality assurance, and employee health and safety standards through proper handling, storage, and distribution of products.
  
  

Additional Responsibilities

• Serve as a key liaison between departments to align strategy, ensure accountability, and drive collaboration across the organization.
• Champion a culture of safety, compliance, and continuous improvement across all operational areas.
• Represent the facility and company brand with professionalism in both internal and external interactions.
  
  

Minimum Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Minimum 4 years of operations management experience in supply chain, logistics, or a related industry.
• Proven success in developing and implementing operational strategies, budgets, SOPs, and continuous improvement initiatives.
• Experience applying LEAN, Six Sigma, or other continuous improvement methodologies.
• Strong leadership experience with the ability to motivate, train, and grow operational teams.
• Proficiency in Microsoft Office Suite and working knowledge of Warehouse Management Systems (WMS).
• Excellent communication skills—verbal and written—with the ability to collaborate across all levels of the organization and with external stakeholders.
• Strong analytical and problem-solving abilities, with a comfort level navigating ambiguity and complexity.
• Ability to lead presentations and translate technical concepts into actionable business strategies.
  
  

Additional Requirements

• Willingness to travel up to 25% as needed.
• Ability to work in varying temperatures:
• Cold storage: as low as -20°F / -25°C
• Dry storage: up to 100°F / 37°C (PPE and freezer gear provided)
• Ability to lift up to 40 lbs. / 18 kg , depending on facility needs.
• Comfortable working in environments with varying noise levels.
  
  

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

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At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world.

Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.

Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain.

Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

If you have questions about this posting, please contact [email protected]