Kitchen Services Worker I (Benefited) Multiple Shifts - CONTINUOUS

About the Holyoke Veterans Home:

The Veterans Home at Holyoke is a state-funded, fully accredited health care facility that offers veterans quality health care, including full-time residential accommodations, and provides educational and social services for Veterans in the Commonwealth. The Veterans Home at Holyoke is staffed by approximately 330+ administrators, clinicians, nurses, certified nursing assistants, skilled trade, dietary staff, housekeeping staff, contractors, consultants and general administrative personnel. The tradition of service to the veterans of Massachusetts is surpassed only by a continued commitment to excellence in care for those who are in need now and in the future. Our mission is to provide “Care with Dignity, Honor, and Respect” to our Veterans.

The Veterans Home at Holyoke is seeking several motivated and detail-oriented individuals to join our Dietary Department. The ideal candidates are enthusiastic and passionate about building meaningful relationships and can provide outstanding service to our Veteran resident and staff populations.

Schedule:

Full-time and part-time positions available. Multiple shifts available (6:00am-2:30pm and 10:00am-6:30pm) with an alternating weekend and holiday schedule. Please note this is 24 hour/7 days a week long-term care facility and as a result, the Veterans Home at Holyoke may require this individual to be present during nontraditional hours when circumstances dictate the operational need.

Duties and Responsibilities (please note this list is not all-inclusive):

• Food Preparation and Kitchen Setup: Serve food to veterans and staff in the dining room; read recreation requisition sheets daily, help with food preparation and set up cart with requested food for functions and meetings as needed; complete basic food preparation such as cutting cake/pies, portioning condiments in soufflé cups, etc.; date and label food items in the refrigerator and freezer; wrap silverware to help with tray set up; set dining room tables with placemat and utensils.
• Cleaning: Clean all table tops in the dining room, and chairs after each meal; sweep dining room floor; clean dining room equipment (i.e. microwave, coffee machine soda machine, ice cream machine and bread machine, etc.); wash pots & pans as assigned; sweep, mop and use machine to clean floor.
• Food Delivery: Deliver loaded food trucks to the necessary floors so the veterans can eat breakfast, lunch and dinner meals; put delivered orders away as assigned; clean the inside and outside of all used food trucks after each meal; fulfill late food requests and prepare and deliver meal to veteran.
• Other Duties: Complete all job tasks as posted on the job flow board; complete assignments given by supervisor.

Required Qualifications

• Ability to follow oral and written instructions.
• Ability to deal tactfully with others and work with divers groups of people
• Ability to communicate effectively, both orally and in writing.
• Ability to maintain accurate records.

Preferred Qualifications

• CPR certified through the American Heart Association.
• Knowledge of the methods and techniques used in institutional dietary operations.

Please note that the specifications for this job, including roles, responsibilities, and qualifications, are subject to change based on contract.

EMERGENCY: This position has been deemed as an emergency personnel position. During a declared State of Emergency and in Non-Emergency situations/adverse weather, it will be necessary to report to work.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.


Minimum Entrance Requirements: None.


Special Requirements: None

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Kitchen Services Worker I

Primary Location : United States-Massachusetts-Holyoke-110 Cherry Street

Job : Equipment, Facilities & Services

Agency : Holyoke Veterans Home

Schedule : Full-time

Shift : Multiple

Job Posting : Mar 10, 2026, 8:47:59 AM

Salary : 41,385.76 - 52,334.62 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Ramanda Morgan / [email protected] - 8572864182

Bargaining Unit : 02A-SEIU L888

Potentially Eligible for a Hybrid Work Schedule : No