Business technology analyst

• Please note there are specific application instructions required to be considered for this role**
  
  

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Co-op Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

As a Business Technology Analyst Intern/Co-op student, you’ll gain valuable exposure to support your career journey in the exciting world of technology. Join a supportive team and experience a values-first culture where your career development and well-being are prioritized alongside your job impact. We offer multiple roles within this program, providing support from our diverse, passionate, and talented technology teams. You'll receive guidance from skilled technical leaders who value your teamwork and coordination abilities, and gain exposure to industry-leading, enterprise technologies.

Position Responsibilities:

• Contributing to our team of highly skilled Business Analysts/IT Project Coordinators, dedicated to accelerating the adoption of digital innovation across Manulife.
• Collaborate with stakeholders to capture business needs and translate them into clear, structured documentation such as business requirements, user stories, and process flows.
• Help develop and maintain project schedules, track milestones, and coordinate meetings to ensure tasks are progressing on time and within scope.
• Work with datasets to identify trends, generate insights, and create visual reports or dashboards that inform business and technical decisions.
• Organize and update key project artifacts including meeting notes, action items, risk logs, and process maps using tools like SharePoint
  
  

Required Qualifications:  

• Currently pursuing an undergraduate degree in Computer Science, Engineering, or a related field
• Ability to interpret data, identify patterns, and draw meaningful insights to support business decisions and project planning.
• Ability to manage multiple tasks, maintain accurate documentation, and follow through on action items in a fast-paced environment.
  
  

Preferred Qualifications

• Experience in relational databases such as Microsoft SQL Server, Oracle, and MySQL
• Familiarity with tools such as Excel, PowerPoint, Jira, and/or Confluence
  
  

When you join our team:  

• We’ll empower you to learn and grow the career you want. 
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 
• As part of our global team, we’ll support you in shaping the future you want to see. 
• As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.
  
  

Application Instructions

• Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file.
• Note: Applications are reviewed on a rolling basis.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

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Company: John Hancock Life Insurance Company (U.S.A.)