Director, Global Regulatory Affairs Process Excellence and Transformation

Job Description

The Director, Global Regulatory Affairs Process Excellence & Transformation leads complex, cross-functional operational excellence initiatives across Global Regulatory Affairs (GRA). The role is responsible for identifying, designing, and implementing process improvements that enhance efficiency, consistency, and quality across GRA processes. As a key member of the GRA Process Optimization Network (GPON), this role consults with cross-team representatives to diagnose operational challenges and deliver scalable, sustainable solutions. The Director applies deep subject-matter expertise and hands-on operational excellence experience to shape objectives and drive transformation aligned with GRA and corporate goals. This is a Boston based, hybrid position requiring 3 days/week onsite.

Key Duties & Responsibilities:

• Lead complex GRA process improvement and transformation initiatives using structured operational excellence methodologies.
• Drive cross-functional consultation through GPON and partner with GRA sub-functions to identify, prioritize, and solve critical business process challenges.
• Define, standardize, and optimize end-to-end GRA processes, ensuring clarity, scalability, and alignment with organizational requirements.
• Facilitate process mapping, root-cause analysis, scenario planning, and solution development activities across GRA.
• Develop and implement change management plans, training, communication, and adoption strategies to ensure sustainable process implementation
• Partner with governance forums and senior leaders to ensure process improvements support GRA operational needs and corporate priorities.
• Create, maintain, and enhance process documentation including playbooks, workflows, templates, and RACIs.
• Establish performance metrics, dashboards, and reporting to measure process health, adoption, and continuous improvement opportunities.
• Collaborate across GRA, Program Leadership, and adjacent functions to ensure optimized processes integrate effectively across the development continuum.
• Provide operational excellence coaching and capability building across GRA teams to strengthen process maturity and execution efficiency.

Knowledge and Skills:

• Advanced knowledge of operational excellence methodologies and practical application of tools such as process mapping, root-cause analysis, value-stream mapping, and KPI development.
• Strong expertise in developing and implementing process improvements across cross-functional teams.
• Excellent written and oral communication skills, including the ability to facilitate workshops and present complex information to senior leaders.
• Strong collaboration skills to effectively interact with internal and external stakeholders at all levels.
• Ability to influence and drive alignment without formal authority.
• Organizational skills and ability to manage multiple priorities.
• Knowledge of regulatory processes, systems, and requirements is preferred.
• Experience with digital workflow tools or process automation is a plus.
• Ability to drive firm deadlines.

Education and Experience:

• Min ima lly req uires a Bachelor's degree in Life Sciences or a related field; an advanced degree is preferred.
• 10 years of experience or the equivalent combination of education and experience.
• Experience within the Life Sciences industry or similar.
• Hands-on experience applying operational excellence methodologies (e.g., Lean, Six Sigma, Kaizen) to deliver measurable process improvements.
• Experience leading large, complex, cross-functional process optimization efforts in a global or matrixed environment.
• Experience working with regulatory processes strongly preferred.

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Pay Range:

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid : work remotely up to two days per week; or select
2. On-Site : work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

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Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]