CWR-Specialist, Logistics
shift: First
work hours: 7 AM - 8 PM
education: High School Responsibilities
- Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
- Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
- Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
- Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
- Investigate product overages, shortages, damages, and complete appropriate documentation
- Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
- Provide detailed directions and instructions to properly route drivers
- Customer Service
- Process Oriented
- Scheduling
- Dispatch
- logistics
- Operations
- Support
- Customer Support
- Coordination
- Computer savvy
- Years of experience: 1 year
- Experience level: Entry Level
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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