Lead / manager quality assurance

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The SDET Quality Assurance Manager will lead a team of SDETs and QA Automation Engineers working with the .NET tech stack at ZELIS. This is a hands-on leadership role requiring technical excellence and strategic influence. The ideal candidate will be responsible for driving a roadmap to modernize test automation practices, evaluating the efficacy of custom-built automation framework, and enabling robust support for modern architectures and CI/CD pipelines.

The SDET Quality Assurance Manager will refactor regression pipelines to optimize performance and cost, implement effective QA status reporting using Azure DevOps (ADO) and open-source tools like Grafana, and play a key role in evolving the QA function to align with broader architectural transformations. A background in transforming legacy QA practices into modern, scalable, and efficient systems is highly desirable.

What You’ll Do

• Lead the evaluation, strategy, development, and maintenance of current and future test automation frameworks aligned with application architecture.
• Research, evaluate, and implement new tools and methodologies to enhance automation efficiency.
• Collaborate with Development teams to promote shift-left testing practices.
• Organize and coach the QA Automation team to deliver both in-sprint and regression test automation.
• Mentor and coach global teams, define upskilling paths, and promote a culture of continuous learning.
• Review features and technical specifications to ensure comprehensive test coverage.
• Ensure adherence to Zelis security and compliance standards.
• Monitor and report on both qualitative and quantitative metrics of test automation. Executive-level reporting is a plus.
  
  

What You’ll Bring To Zelis

• Minimum of 7 years in QA, with at least 3 years as a SDET Individual Contributor and 2 years in SDET leadership role in test automation.
• Experience in modernizing test automation as part of architectural transformation initiatives.
• Proficiency in .NET technologies, C#, and test automation tools such as Selenium, Playwright, RestSharp or equivalent API test automation tools, Specflow or equivalent BDD framework tools and JMeter.
• Strong experience with CI/CD and DevOps Cloud Platforms like Azure DevOps for test case management, CI/CD pipelines, automation integration, and reporting.
• Infrastructure and Containerization technologies like Virtual Machines, Docker and test orchestration tools like Selenium Grid.
• Experience working with AI/ML-assisted tools such as GitHub Copilot or similar.
• Experience and ability to model data schemas and relationships to produce realistic datasets using synthetic test data generation tools (any).
• Build and maintain synthetic data generation pipelines for automated testing.
• Performance testing and relevant tooling experience.
• Experience with Jira, Confluence, and agile development environments. Play a Scrum master role to drive the Test automation deliveries.
• Excellent leadership, communication, mentoring, and conflict-resolution skills.
• Strong organizational, time management, analytical, and problem-solving skills.
  
  

Managerial Responsibilities

• Hire, onboard, and performance management of QA team members.
• Oversee daily operations of global QA teams.
• Analyze QA and automation processes, identify issues or inefficiencies, and drive improvements.
• Foster a results-oriented culture with a focus on accountability and excellence.
• Handle employee discipline and termination in alignment with Zelis policies.
  
  

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$105,000.00 - $140,000.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.