CASE MANAGER

Resources for Human Development
Medford, MA

Job Description

Job Description

Case Manager

Job Details

Job Type

Full-time

Medford, MA

Description

Job title

Case Manager /Intensive Case Manager

Reports to

Program Director

Position Summary

The case manager will determine resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed.

This full time position is benefits eligible and earns paid time off!

Essential Duties and Functions

Team-Based Planning

  • Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
  • Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.
  • Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.

Direct Client Care

  • Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals.

Administrative Functions

  • Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities.
  • Other duties as assigned

Essential Duties Addendum

FASST Connections (titled Intensive Case Managers per funder). Staff are required to ensure 24-hour access to Intensive Case Management services.

Qualifications

  • Bachelor’s Degree in Human Services, preferred. High School Diploma, required.
  • Intermediate computer skills
  • One year Case Management experience preferred
  • Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services required.
  • Valid driver’s license

Working conditions

Additional Special Working Conditions:

  • Working out in community within the service delivery area of the program. Required to drive program participants to appointments.

Requirements

Physical requirements

Lifting Requirements

  • Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.

RHD Boston and Resources for Human Development are part of Apis Services, Inc.

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Posted 2025-08-23

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