Manager, Sales Enablement

Acoustic
Boston, MA

What You’ll Do:

  • Serve as true “Business Partner” to Chief Commercial Officers of both Enterprise and Mid-Market

  • Drive Training & Enablement across the Sales, Sales Operations, and Marketing teams

  • Oversee the development of new materials

  • Work with leadership to properly implement

  • Manage the onboarding process

  • Act as liaison between Sales and Deal Desk

  • Work with Sales to structure deals to maximize Annual Recurring Revenue (“ARR”)

  • Suggest creative payment solutions balancing customer needs and pricing policies

  • Review quotes to streamline process and ensure approval

  • Facilitate communication across the organization

  • Manage the Request for Proposals (“RFP”) process

  • Act as Project Manager by coordinating with other groups (P&E, Services, Sales, Finance, etc.)

  • Implement repeatable process, including prioritizing based on various factors (size, probability of winning, resources required, etc.)

  • Create repository of documents

  • Develop standard RFP response

  • Support Sales, Finance, and the rest of the organization with Reporting, including driving weekly package covering Pipeline, Bookings, etc.

  • Perform pipeline reviews and establish best practices and methodologies for forecast accuracy

  • Help with the preparation and communication of compensation plans

  • Work with Marketing, Sales and external provider on establishing a lead to Pipeline motion, including refining Ideal Customer Profile (“ICP”) and identifying good fit accounts

  • Analyze and review current customer licensing, products and usage and identify new revenue opportunities

  • Interface with Order Management to ensure accuracy of booked sales opportunities in the sales automation tool

  • Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively

  • Provide support to Partners & Alliances, which includes assisting other geographies (EMEA, APJ, LATAM)

  • Develop dashboard requirements to provide visibility to Alliances & Channels pipeline and transactions as well as performance against metrics.

Requirements

  • +7 years of proven experience of Sales Operations in a software sales organization
  • Organized, with excellent attention to detail and the ability to work in a fast-paced environment
  • Proficient in PPT, Word, and Excel
  • Experience with a CRM system
  • Has been in a role supporting Sales and Managing Sales Operations function
  • Strong listening, analytic and organizational skills
  • Team Player with positive attitude ready to work in a fast-paced environment
  • Excellent analytical and problem-solving skills with ability to drive conflict resolution
  • Solid interpersonal, written and verbal communication
  • Ability to work in an aggressive, fast paced environment managing multiple priorities
  • Must be hands-on with solid attention detail
  • Selling Software as a Service is a plus
  • Results Driven
  • Experience working for a Private Equity backed company (preferred)
Posted 2025-05-02

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