Sr Executive Assistant

Citizens
Boston, MA

:

Description

The incumbent will possess thorough knowledge of the organization, and have the proven ability to make sound judgments on a day-to-day basis regarding assigned and ad hoc duties for Senior Leadership. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance. The Senior Executive Assistant will have the ability to work independently on and manage multiple projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. Duties include scheduling of appointments, preparation of external / internal correspondence, telephone/visitor screening, arranging complex and detailed domestic/international travel arrangements, coordination of meetings and receptions, preparation of presentation materials, maintenance / filing of documents, preparation of expense reports. May perform ongoing maintenance to various data bases and generate reports. Assist in arranging large colleague meetings/events including senior leadership staff.

Primary responsibilities include

  • Manage multiple projects simultaneously/in a timely manner.
  • Coordinates internal/external meetings, conference calls, and domestic/international travel. Schedule management for Senior Leadership staff.
  • Displays excellent communication skills in working with clients (internal/external), and vendors.
  • Reports and presentations including advanced graphics
  • Accurately tracks expenses/process and submit expense reports in a timely manner.
  • Distributes agenda, meeting packages, and responsible for meeting minutes.
  • Data entry/filing.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Prior Executive Administrative experience supporting leaders in large organizations and calendar management
  • Competent use of Microsoft Office applications to include Microsoft Project, Excel, Teams, Visio, PowerPoint, Word and Outlook SharePoint knowledge a plus
  • Work effectively as part of a team in a fast-paced environment
  • Tech savviness - ability to learn new software quickly and effectively
  • Initiative and can-do attitude - able to take on any other responsibility or project as assigned
  • Flexibility to work on a variety of projects and teams simultaneously
  • Strong prioritization and problem-solving skills
  • Attention to detail and sensitivity to deadlines
  • Effective communication skills, both written and verbal
  • Strong project management skills
  • Bachelor's Degree preferred
  • High School Diploma required

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M - F 8:00am - 5:00pm with flexibility to support other time zones

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posted 2026-08-06

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