Field Service Engineer

Actalent
Salem, MA

Job Title: Electrical Field Engineer

Job Description

The Field Service Engineer will support automated equipment as it is deployed to customers. The role requires frequent travel to customer sites to oversee machinery installations, perform debugging, and ensure successful equipment startup. Training customers on machinery operation and maintenance is also a key part of the role.

Responsibilities

  • Travel to customer sites for machinery installs and debugging approximately three weeks per month.

  • Perform software (PLC) and machinery debugging and startup on-site.

  • Train customers on machinery operation and maintenance.

  • Coordinate with customers and the home office as needed.

  • Provide remote customer support over the phone when not traveling.

  • Deliver excellent customer service through strong communication and presentation skills.

Essential Skills

  • Proficiency in PLC troubleshooting and Debugging.

  • Strong understanding of Electrical Systems and Pneumatics.

  • Experience with Allen Bradley PLC.

  • Ability to troubleshoot machinery effectively.

  • 1-5 years of experience with machinery troubleshooting and debugging, including control panels and electrical circuitry.

Additional Skills & Qualifications

  • 2-year degree in Electrical or Electronic Engineering or a related field.

  • MUST Be a citizen and able to rent a car and travel via plane.

Work Environment

The Electrical Field Engineer can reside anywhere in the US, provided they are within 45 minutes of a major airport for travel purposes.

  • The position involves 75% travel, predominantly domestic, with potential international travel to the Netherlands, Canada, and Mexico after a few years.

  • Work in the field typically spans 3-4 days per week with 10-hour days, averaging around 50 hours a week.

  • Remote troubleshooting support is required when not in the field, working off of EST hours.

  • Participation in a rotation for 24/7 customer support is expected once or twice a year.

  • Initial training is conducted at the Louisville facility for approximately six months, with housing and transportation provided.

  • The position offers opportunities for overtime compensation

Job Type & Location

This is a Permanent position based out of Salem, IN.

Pay and Benefits

The pay range for this position is $60000.00 - $65000.00/yr.

They have a company profit bonus program (up to 8% annually) and offer tons of growth opportunity. This position offers advancement tracks in Field Service, Technical Customer Service, and Engineering. 2 weeks of vacation 5 PTO days accrued after 6 months 8 holidays 401K match after 12 months, 4.5% on 6 % contribution.

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

Posted 2026-03-03

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