Office Manager

Randstad has partnered with a Property Management organization in Cambridge to assist with finding a temporary Office Manager to support their busy office. This role will be stationed in their corporate office at the front desk handling all internal and external communications. The main functions will be answering phones, greeting visitors, assisting residents with inquiries and issues, and handling the mail. The ideal candidate will be resourceful and an excellent problem solver with high level administrative experience. This is a temporary position anticipated for about a month with potential to extend.

salary: $26 - $27 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

• High-Volume Communication & Front-Office Management: Serve as the primary point of contact and "tone-setter" for a high-traffic lobby, managing a multi-line phone system that handles over 100 calls daily while simultaneously greeting clients, managing deliveries, and supporting on-site needs.

• Complex Stakeholder Relations: Act as a central hub for a community of over 6,000 tenants, fielding roughly 50 inquiries a day regarding billing, account balances, and unit issues, while professionally managing sensitive communications with irate owners and the Board of Trustees.

• Operational & Administrative Oversight: Ensure daily business continuity by managing all incoming and outgoing mail, maintaining a tidy and professional front desk, and overseeing the functionality of office equipment, including copy machine maintenance and supply management.

• Multi-Departmental Liaison: Demonstrate high levels of self-sufficiency and multitasking by triaging vendor payment inquiries and providing critical administrative support to a remote team of Property Managers.

• Independent Problem Solving: Manage competing priorities independently, from facilitating signatures for time-sensitive FedEx deliveries to executing various special assignments as directed by leadership.

Qualifications:

- At least 3 years of high level Office Administrative Support in a corporate setting

- Excellent computer skills with proficiency in Microsoft Office Suite

SkillsMicrosoft OfficeFront DeskMail DistributionInterpersonal SkillsCustomer ServiceVendor ManagementSupport to the Board document managementMulti-taskingAssist with billing inquiries Office ManagementAnswering Phones
QualificationsYears of experience: 3 yearsExperience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.