Office Administrator / Office Manager

AVID Energy Solutions is immediately seeking a Full Time Office Administrator / Office Manager to join our team in Methuen, MA and start a career helping customers with energy efficiency and utility cost savings. This is a full-time role at AVID Energy Solutions with an opportunity to become full time and a clear path for growth.

Essential Job Functions:

• Work 7am to 5pm daily and additional hours as required 
• Overseeing general office operation
• Greeting visitors and candidates
• Answer all incoming sales, service, and vendor phone calls
• Purchasing office supplies and taking proper inventory
• Supervising our office staff to ensure maximum productivity
• Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc
• Coordinate with the installation crews and service department
• Manage customer mailings, incoming mail, and email
• Manage calendar of events
• Update and manage various reports and programs (sales, phone, loyalty, etc.)
• Good work ethic, can-do attitude, and do the right thing even when no one is watching
• Able to organize assigned tasks, for completion alone or with help
• Ability to work independently and solve problems with minimal supervision
• Ability to manage multiple tasks

• Previous office administration experience preferred
• Familiar with Customer Relationship Manager (CRM) systems preferably Salesforce
• Proficient with Google Workspace or Microsoft Office
• Excellent interpersonal and communication skills
• Problem solver and systematic in approach
• Bilingual preferred but not required
• Have active license with no / minimal driving infractions
• Consent to a CORI background check and drug test screening

Benefits:

• Health, Dental and Vision insurance
• Life insurance
• Paid time off & Paid company holidays
• Uncapped commissions and bonuses
• Continuous training and growth opportunities
• Referral program

About Absolute Energy Solutions:

AVID Energy Solutions is a proud Mass Save partner dedicated to helping home owners reduce their energy output and save on their monthly utility bills. With offices in Methuen and Sutton, we work with clients throughout the North Shore, South Shore, Central and Western Massachusetts, as well as the Greater Boston area to find the best possible solutions for their energy efficiency needs and budget. We believe that everyone should have access to affordable, reliable energy efficient solutions, and we are committed to providing that to homeowners throughout Massachusetts.

Our team of certified energy efficiency specialists, professional weatherization installers, and friendly customer service representatives are all committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, windows and doors.