Service Tech II

Job Description

Job Description

Manufacturer’s HVAC Field Service Representative

$2,000 Sign-On Bonus

DIVE INTO A REFRESHING NEW HVAC OPPORTUNITY IN THE SWIMMING POOL INDUSTRY!

Make the move. Make a difference. Make it AquaCal.

COMPANY: AquaCal AutoPilot Inc.

REPORTS TO: Field Service Supervisor

FLSA: Non-Exempt

HOURS: Full-time

WHY CHOOSE US?

Tired of crawling through hot attics? Imagine using your HVAC expertise by the poolside — with the industry's best heat pumps.

At AquaCal AutoPilot , we are not just offering a job — we’re offering a career upgrade in a growing and stable industry, backed by a supportive, Employee-Owned company with nationwide recognition.

Position Summary
Are you ready to escape the daily grind of attics, crawl spaces, and sales pressure? Step into a refreshing new opportunity in the pool industry with AquaCal AutoPilot—the nation's leading manufacturer of swimming pool heat pumps.
We’re seeking a skilled HVAC Field Service Representative who is ready to trade stress for sunshine. Enjoy guaranteed 40-hour workweeks year-round, comprehensive field training, and no on-call requirements —all while applying your HVAC expertise in a cleaner, more rewarding environment.
As a brand ambassador, you’ll be the face of AquaCal in the field—supporting our valued dealer network and customers with your technical know-how and excellent people skills. If you are ready to build a fulfilling career with a company that values its employees and promotes them from within, this is your moment.

Key Responsibilities:

• Apply your HVAC expertise while expanding your technical knowledge of pool heat pump systems through comprehensive field training.
• Provide high quality support to our dealer network and end users to uphold the strong reputation of the AquaCal Service Department
• Collaborate with supervisors to ensure adherence to company standards and service excellence.
• Communicate effectively with internal stakeholders, documenting all relevant information accurately to support efficient completion of field service calls.
• During the off season (October-April), you may be scheduled -with advance notice-for 2-3 weeks of regional service support in Florida. When not traveling, you will offer technical assistance via phone and email to customers and dealers.
• Perform additional duties as assigned

Other Requirements:

• HVAC Technical School AND 3+ years of field service-related experience or equivalent combination of education and experience. Proficient at brazing and soldering using 15%, 45% brazing and 8% soft solder.
• Clean driver’s license and background
• Current Refrigerant Handling Certification
• Physical Requirements:

• Kneel for extended periods of time.
• Twist and bend at the hips.
• Lift up to 100 pounds
• Withstand hot and humid weather conditions for prolonged periods of time.
• Must be able to maintain core strength to grab service supplies and materials out of service vehicle multiple times daily.
• Must be able to lift and remove themselves regularly from the drivers’ side of a cargo van.

Compensation & Benefits

• Paid time off: Holiday, Vacation and Personal
• Health, Dental and Vision Insurance offered.
• Short/Long term disability Insurance offered.
• 401K and Roth offered.
• Tuition reimbursement for you and a spouse
• Ongoing industry training
• Participation in the Team Horner Employee Stock Ownership Plan
• Yearly performance and Long Service Awards and Events
• Extensive wellness program includes one-to-one coaching, financial counseling, healthy living seminars, exercise facilities and classes, stand-up desks, and many other great incentives.
• Positive and friendly work environment

…and so much more!

#INDSJ

Boston area, MA

About the Company:

Team Horner™ provides both manufacturing and distribution of swimming pool equipment and accessories. Manufacturing consists of three distinct product lines: AquaCal® Heat Pumps, AutoPilot® Salt Chlorine Generators and Lo-Chlor® Specialty Pool Chemicals. AquaCal® Heat Pumps and AutoPilot® Salt Chlorine Generators are manufactured in St. Petersburg, Florida.

AquaCal® has been the leading swimming pool heat pump manufacturer since 1981, offering a full range of units to meet any heating need. AquaCal® can maintain anything from small above ground pools up to very large commercial facilities. The chillers, as well as the heat and cool units, can be used to create cold plunge pools for therapy as well.

Team Horner™ values its employees because it is through our amazing staff that we can provide superior service to our customers. It is this fostering environment that has resulted in Team Horner being the recipient of numerous Florida Psychological Association’s Psychologically Healthy Workplace Awards and being named a Sun-Sentinel TOP WORKPLACE 2019.

We live by our values of:

“Working Together,

Growing Together,

Winning Together.”