Campus Associate at South Shore Conservatory

About Us:

(SSC) is a community school for the arts on Boston's South Shore, welcoming individuals of all ages and abilities. With campuses in Hingham and Duxbury, SSC’s arts-based educational programs provide a creative path for a lifetime of learning, from childhood through adulthood, through outstanding faculty and nationally-celebrated programming in music instruction, ensembles, dance, early childhood education, creative arts therapy, performance, and community and school partnerships.

About the Opportunity:
The Campus Associate serves as support to the on-site business leader, the Campus Manager for their assigned South Shore Conservatory (SSC) campus, overseeing daily operations, delivering exceptional customer service, and ensuring smooth administrative functions. In addition to supporting day-to-day campus needs, the Campus Associate plays a key role in building positive relationships with students, families, faculty, and community partners.

Responsibilities - Essential Functions and Skills

Campus Operations & Customer Service

• Serve as the primary point of contact and face of campus for students, families, faculty, and visitors, ensuring a welcoming and professional environment.
• Support daily administrative operations, correspondence, and supply management.
• Oversee front desk operations, ensuring timely and accurate responses to inquiries and requests.
• Maintain a professional and organized reception area and campus facilities.

Community Engagement & Advancement

• Represent SSC at community events, fostering connections and promoting programs.
• Support fundraising, donor engagement, and special event activities in collaboration with the Advancement team.

Financial & Administrative Oversight

• Support basic campus bookkeeping, including processing payments, and tracking petty cash.
• Monitor and reconcile campus expense budgets, ensuring compliance with SSC policies.
• Maintain accurate records and generate reports as needed for leadership.

Collaboration & Communication

• Serve as the campus liaison between faculty, staff, and administration.
• Support cross-campus coordination and consistency in operations, programs, and services.

Education, Experience, an d Required Qualifications

• Bachelor’s degree in arts administration, business, communications, or related field preferred; relevant professional experience considered.
• Minimum 3 years of experience in customer service, office management, or community engagement.
• Strong interpersonal skills with the ability to build positive relationships across diverse groups.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite; familiarity with CRM or student management systems preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort with public speaking and representing SSC in the community.
• Availability for occasional evenings and weekends for events or programs.

Important Information

• This is an hourly position - eligible for over-time. The hourly range is $20-25
• This job operates in professional environments. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. The job may require going out in the field on the South Shore of Massachusetts for other teaching and/or performance opportunities .
• This position is mostly sedentary outside of travel. This would require the ability to sit at a desk, frequent walking, bending, or standing as necessary.
• Designated days and schedule will be based on the needs of the operation and business, At this point Saturday from 8:30-3:30 in Hingham is needed, but additional hours through the work week are likely.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• SSC is an Equal Employment Opportunity Employer. All q ualified applicants are encouraged to apply.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.