PATIENT COORDINATOR, School of Dental Medicine, Dental Health Center
Coordinates all aspects of patient care by: Requesting charts, conducting patient check in protocols, updating patient demographics and insurance information. Printing out necessary sign in sheets. Maintaining accurate patient record with correct student/covering information. Acts as telephone receptionist by screening messages and checking voicemail messages; transferring patients to appropriate departments if needed, answering questions within context of policies and procedures with contact sometimes of difficult nature. Coordinates the day-to-day Clinical Operations patient appointments, recording cancellation, update patient changes Maintaining Clinic Appt scheduler to ensure accuracy with correct faculty and chairs for daily booking. Assigns operatories/bays to students using data sources. Provide good, quality customer service by: Warmly greeting and helping all patient and students and directing them to appropriate services, source.
Required Skills
HS Diploma required, Associate's Degree preferred and 1-3 years of experience
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
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