LOAN OFFICER

Baycoast Bank
Auburn, MA

Job Description

Job Description

BayCoast Mortgage is a fast growing Massachusetts company owned by BayCoast Bank, est. 1851. As a wholly owned subsidiary of a bank we have portfolio lending flexibility in addition to being a full-service lender serving the majority of the East Coast. We are committed to being one of the best workplaces in the industry. BayCoast offers a dynamic work environment and excellent opportunities for internal and professional development. We currently have a variety of rewarding career opportunities available in our Mortgage Department in Swansea, MA.

Available Positions:

  • Mortgage Loan Originator (inside/outside sales)

Essential Mortgage Loan Originator Functions:

  • Maintain and originate through branch and subsidiary provided leads (25+ physical locations).
    Utilize cutting edge technology to originate digital provided leads.
    Utilize Salesforce to maintain customer and COI relationships.
  • Source and originate mortgage loans and manage the client experience from origination to closing.
  • Establish a strong presence including developing relationships with Realtors and Community Groups; some inbound and outbound sales calling and field visits may be necessary.
  • Participate in all steps related to the origination of a mortgage loan including meeting with prospects, counseling borrowers, taking mortgage applications electronically and face-to-face as well as by mail and phone.
  • Attend seminars, shows, community outreach events and other events to raise consumer awareness of our products and services.
  • Stay current with changes and new products and learn various borrowing programs and processes.
  • Learn and utilize LOS (MortgageBot), as well as various third party provider applications.
  • Adhere to all federal and state compliance guidelines relative to the position.

Minimum Qualifications:

  • High school diploma with 3–5 years mortgage experience or a bachelor's degree.
  • 12-24 months of experience as a Loan Officer, Loan Officer Assistant or Loan Processor.
  • Mortgage Loan Service Registry (NMLS).
  • Working knowledge of all state and federal mortgage regulations.
  • Strong written and oral communication skills.
  • Working knowledge of windows-based applications, including Microsoft Excel and web based applications, including LeadMailbox.
  • Must possess superior customer service skills.
  • Excellent customer service and listening skills.
  • Public speaking skills.

Desired Skills & Experience

  • Solid math skills.
  • Genuine interest in local, regional and national real estate markets
  • Ability to multi-task in a fast paced environment.
  • Good organizational and analytical skills.
  • Strong written and oral communication skills.

Competitive benefits, including:

  • Customized commission structure
  • Signing bonus
  • Access to Loan Officer Assistant, Processor and Team Leader
  • Medical and Dental Insurance
  • 401(k) Plan
  • Pension Plan
  • Subsidized Short/Long Term Disability, Life and AD&D Insurance
  • Voluntary Benefits including Life, Accident, and Cancer Insurance
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Tuition Reimbursement
  • Student Loan Pay Down Benefit
  • Generous Paid Time Off
  • Employee Assistance Program (EAP)
  • Volunteer Time

MLO positions are commission based.

BayCoast Mortgage is an Equal Opportunity Employer. BayCoast Mortgage is a wholly owned subsidiary of BayCoast

Posted 2025-07-27

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