Key Concierge (Receptionist) Full Time
- Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
- Accommodate residents' requests for assistance - referring to other staff as necessary.
- Provide marketing information to visitors.
- Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
- Maintain and regularly update databases of resident general information and update/distribute resident phone lists. Handle other clerical duties as assigned.
- Support other departments as needed to ensure high quality resident service.
- Demonstrate positive resident relations and facility's quality care and service standards to residents, families, and guests. Maintain a positive, cheerful attitude at all times.
- Perform other duties as assigned.
- Attend in-service classes and staff meetings.
- Regular and predictable attendance daily.
- High school diploma or equivalent (GED)
- At least 1 year of related work experience
- Medical Insurance
- Prescription Drug Insurance
- Dental Insurance
- Vision Insurance
- Continuing Education Assistance
- Training and Education Programs
- Matching 401K
- 15 Days Paid Time Off
- Paid Holidays
- Employee Referral Program
- Company Paid Life Insurance
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