Office Assistant

Position Details

• Position Title: Office Assistant
• Employment Type: Full-Time, W-2
• Schedule: Monday–Friday, 9:00 AM–5:00 PM
• Location: In-person, Carver, Massachusetts
• Compensation: $22–$24 per hour based on experience and qualifications

About Guiding Light Psychiatry

Guiding Light Psychiatry is a growing outpatient mental health practice providing psychiatric care to children, adolescents, and adults throughout Massachusetts. Our practice is committed to delivering compassionate, patient-centered care within a supportive and professional environment.

We are seeking a dependable, organized, and compassionate Office Assistant to support the daily operations of our office and contribute to a positive patient experience.

Position Summary

The Office Assistant will support both administrative and clinical office workflow within a outpatient psychiatric practice. This role requires professionalism, strong interpersonal skills, attention to detail, and the ability to multitask effectively in a healthcare environment.

The ideal candidate is reliable, personable, organized, and comfortable interacting with patients of all ages while maintaining confidentiality and professionalism.

Administrative Responsibilities

• Welcome and check in patients in a professional and compassionate manner
• Obtain and document patient vital signs including blood pressure, pulse, height, weight, and temperature when appropriate
• Prepare patients for appointments and notify providers of patient arrival
• Assist with maintaining organized and accurate patient records within the EHR
• Schedule and confirm patient appointments
• Assist patients with intake forms and office paperwork
• Maintain cleanliness and organization of office and clinical spaces
• Scan, fax, upload, and organize clinical documentation
• Communicate professionally with pharmacies, schools, and outside providers when needed
• Assist with general administrative and office support duties
• Support providers and office operations to ensure efficient patient flow throughout the day
• Experience with prior authorizations a plus

Qualifications

• Previous experience in a medical office, mental health office, healthcare setting, or administrative role preferred
• Medical assistant experience is a plus
• Comfortable obtaining and documenting basic vital signs
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to maintain professionalism and confidentiality
• Comfortable using computers, email, and electronic health record systems
• Ability to work independently and collaboratively within a team environment
• High school diploma or equivalent required

Benefits

• Full-time stable schedule
• Paid sick time
• 401(k) plan available
• Supportive and collaborative work environment

Compensation

Competitive hourly compensation based on experience and qualifications. Expected range is approximately $22–$24 per hour depending on prior medical office, mental health, administrative, or medical assistant experience.

How to Apply

Please submit your resume and a brief introduction outlining your experience and interest in joining our team.

Email: [email protected]

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person