Aveda Technical Education Manager - Boston
- Deliver advanced technical education and coaching for top salon accounts with a primary focus on hair color conversion, services, consultation, formulation, and corrective color.
- Conduct in-salon classes, workshops, demonstrations, and hands-on trainings that elevate technical performance, hair color formulation skills and support sales growth.
- Build strong relationships with key salon partners, owners, and service providers to strengthen engagement and loyalty to the brand.
- Support regional and national education events, shows, launches, and brand initiatives as needed.
- Provide real-time coaching and feedback to educators and salon teams to ensure excellence in execution and guest experience.
- Partner with sales leadership to identify education opportunities that drive business growth and service benchmarks.
- Create and implement the technical education execution strategy for the region across salon, spa, and Institute channels.
- Lead train-the-trainer programs to ensure consistent delivery of technical education standards and methodologies.
- Design education calendars, curriculum pathways, and learning experiences aligned with brand priorities and business objectives.
- Develop ongoing, effective execution plans to support new product launches, product sell-through, service innovations, and technical capability building.
- Collaborate with cross-functional teams to identify education gaps, business opportunities, and channel-specific learning needs.
- Reinforce and coach to standards, tools, and best practices for technical education delivery and educator development.
- Analyze education effectiveness and business impact through performance metrics, feedback, and service benchmarks
- Manage, coach, and develop a POD-based, cross-domain freelance education team, including the training, support, scheduling, and ongoing development of Aveda Purefessionals, Certified Educators, Ambassadors and Aveda Institute Coaches and Educators.
- Foster a culture of creativity, collaboration, accountability, and continuous learning.
- Ensure education teams consistently deliver elevated, mission-aligned experiences that reflect Aveda values and technical standards.
- Licensed cosmetologist with advanced expertise in hair color and technical salon education.
- Minimum 5-7 years of experience in technical education, salon training, or professional beauty education leadership.
- Strong understanding of professional salon business operations, retail and service performance drivers, and adult learning principles.
- Demonstrated experience developing education strategy, curriculum, and train-the-trainer programs.
- Exceptional facilitation, coaching, presentation, and communication skills.
- Proven ability to inspire and influence diverse audiences, from emerging artists to top salon owners and educators.
- Exceptional verbal and written communication skills
- Strong organizational, project management, and cross-functional collaboration skills.
- Ability to travel up to 70% for field education, events, and business needs
- Computer proficiency in MAC and PC operations
- Ability to work a flexible schedule as business dictates including evenings and weekends as needed
- Ability to travel, lift up to 30 pounds occasionally and to transport own luggage while traveling
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