Account manager

Acrisure
North Andover, MA

Job Description

Job Description

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Mid-level Account Manager for Small/Mid CL

Responsibilities:

  • Prepares proposals and applications, submits them to insureds and carriers, obtains clients' signatures on all apps, follows up to ensure timely responses, all in conjunction with requirements

  • Provides technical support to Producers (coverage-wise, with proposal, suspense items etc.) to help clients and reach agency's business goals

  • Informs and educates clients about coverage, exclusions and exposures; documents electronic files accordingly

  • Explains audit procedures to clients and reviews interim reports for credibility and coverage adequacy

  • All audits paid or returned to carrier on time

  • Attends Fund Meetings and acts as liaison

  • Visits appropriate clients in person

  • Responds to clients' needs by producing binders, certificates, policies and other related items accurately and on time

  • No complaints of delays from Clients or Producers

  • Prepares summaries of insurance schedules and proposals for account review

  • Remarkets, contacts clients and follows-up in conjunction with producers, renews policies by agency standards

  • Maintains electronic files accurately and consistently.

  • All Data entered in to and maintained in our Agency management System (EPIC)

  • Handles cancellations with care, legally saving all accounts possible with adherence to E&O guidelines

  • Assists in design of or independently designs insurance plans for clients

  • Assists or completes other tasks as directed by agency management.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

  • Strong multi-tasking, organizational, communication & grammatical skills.

  • Ability to work independently of continuous supervision and achieve a high-level product within requested time constraints.

  • Must be able to work as a team member to achieve department goals and overall company goals.

  • Excellent customer service skills, including telephone and listening skills.

  • Proficiency with MS Office

  • Experience using an Agency Management System (Applied EPIC is preferred)

Education and/or Experience:

  • High School Diploma or the recognized equivalent is required.

  • Must possess a current Property & Casualty Insurance License.

  • Prior Commercial Lines experience (3+ years preferred)

  • Must continue to meet Continuing Education requirements for license renewal.

Benefits & Perks:

  • Competitive Compensation

  • Industry Leading Healthcare

  • Savings and Investments

  • Charitable Giving Programs

  • Offering hybrid work option

  • Opportunities for Growth

  • Parental Leave

  • Generous time away

Pay Details:

The base compensation range for this position is $85,000 - $90,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.


Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.


Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.


Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].


California Residents: Learn more about our privacy practices for applicants by visiting the

Acrisure California Applicant Privacy Policy

.


Recruitment Fraud: Please visit here to learn more about our

Recruitment Fraud Notice

.


Welcome, your new opportunity awaits you.

Posted 2025-11-08

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