SENIOR PROGRAM COORDINATOR, Questrom Graduate Admissions & Financial Aid
Reporting to the Assoc. Director of Graduate Admissions within the Graduate Admissions and Financial Aid Office (GAFAO), the Senior Program Coordinator (SPC) for Residential MS & PhD Programs plays a key role in managing the end-to-end application process for our residential MS & PhD degree programs. This position involves handling candidate inquiries, ensuring thorough application audits, and overseeing the test record accuracy for applications to Questrom. This is a 35 hr./week position.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Responsibilities
- Manage the end-to-end application process for residential MS and PhD programs.
- Handle candidate inquiries and provide timely information.
- Ensure thorough application audits and accuracy of test records for Questrom applications.
- Associate's Degree; B.S./B.A. preferred.
- Strong attention to detail.
- Strong oral and written communication skills.
- Ability to juggle multiple tasks and meet deadlines.
- One to three years of experience in a fast-paced customer service environment.
- Occasional evening and weekend work required.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Location: Boston, MA
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