Customer Service Representative

Job Summary
We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your positive attitude, organizational skills, and ability to handle multiple tasks will help foster strong customer relationships and contribute to a welcoming office environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while working in a fast-paced, supportive setting.

Duties

• Greet customers warmly at the front desk and manage multi-line phone systems with professionalism and efficiency
• Provide outstanding customer support by answering inquiries, resolving issues, and guiding clients through processes
• Maintain accurate data entry using computer literacy skills, including Microsoft Office, Google Workspace, and QuickBooks
• Manage office operations such as filing, proofreading documents, scheduling appointments, and calendar management
• Assist with clerical tasks like data entry, filing, proofreading, and maintaining organized records
• Support office management activities including inventory tracking, bookkeeping, and general administrative duties
• Handle phone etiquette with tact and patience while supporting a smooth flow of communication within the office

Qualifications

• Proven experience in office management or administrative roles with strong organizational skills
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and QuickBooks
• Prior experience in customer service or as a receptionist in medical or dental offices is highly desirable
• Bilingual abilities are a plus to effectively communicate with diverse clients
• Strong typing skills with attention to detail for data entry and proofreading tasks
• Familiarity with multi-line phone systems, office equipment, and clerical procedures
• Exceptional time management skills to prioritize tasks efficiently in a busy environment

Join us to be part of a vibrant team where your enthusiasm makes a difference! We value proactive individuals who thrive on delivering top-notch customer service while supporting daily office functions. This role is perfect for someone eager to grow their administrative expertise in a lively workplace that recognizes your contributions every step of the way

Interested Applicants should send their resume to [email protected]

Pay: $25.69 - $30.94 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location: In person