Front Office Coordinator

Vision Source of Worcester
Worcester, MA

Job Description

Job Description

We are an Optometry practice in Worcester and Spencer. We are looking for a hard-working, dedicated candidate to join our energetic team. Experience is preferred but not necessary. We will train the right person.

Must be able to multi-task in fast paced environment. Team player a must with a pleasant, warm personality.

Office hours are scheduled predominantly in Worcester and occasionally in Spencer as needed.

Benefits:
  • 401(k)
  • Disability insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Sick Time
  • Holidays
  • 8 hour shift
  • Monday- Saturday availability
  • 40 hour work week

Responsibilities
  • Welcome and greet patients with a warm and inviting demeanor.
  • Have strong organizational skills with great attention to detail
  • Register patients in EMR system
  • Monitor multiple on-line systems for patient check in/emails/texts
  • Check both medical and optical insurance eligibility
  • Prepare patient forms and fee slips for each patient with careful detail and accuracy
  • Check-in and Check-out patients, collecting payments and scheduling appointments
  • Work as an integral member of the team, communicating pertinent information to back office, manager and physicians
  • Potential to cross train as an Optometric Technician
Required Skills Front Desk Receptionist required skills & qualifications include:
  • Must be able to maintain a professional attitude
  • Skilled communicator - written and verbal
  • Able to multitask, manage time wisely; detail-oriented
  • Team-player with a positive attitude
  • Optical experience preferred but not required; will train someone with professional experience
  • Dependable, reliable and punctual
Posted 2025-07-28

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