Intake Representative

KabaFusion
Shrewsbury, MA

Job Description

Job Description


Come join an exciting and innovative company that puts the “care” back in healthcare!

Why do Intake Representatives want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you’ve made a difference and improved someone’s life.

About us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

About the role:

As an Intake Representative at KabaFusion, you are responsible for processing referrals and getting patients on service. This will include commercial, private and government insurances for patients receiving chronic therapies; primarily IVIg (Intravenous Immunoglobulin) or SCIg (Subcutaneous Immunoglobulin). You will work collaboratively with other departments to ensure we are providing an exceptional level of patient care with each interaction.

Essential Duties & Responsibilities:

  • Initiates intake process gathers relevant data from referral sources and completes intake paperwork.
  • Verify insurance and eligibility along with obtaining authorizations when necessary.
  • Completes start of care paperwork.
  • Contact patients to confirm information and notify them of their financial obligation.

As an Intake Coordinator, you bring:

  • High school diploma or equivalent
  • Knowledge of HCPC, ICD-10 and CPT codes
  • At least 2-years previous intake experience including eligibility and authorization.

Our Benefits:

  • Benefits start on your 1st day of employment
  • 401K w/ 4% Match – no waiting or vesting period
  • PTO / Floating Holidays / Paid Holidays
  • Company Paid Life Insurance, short term disability
  • Employee Assistance programs to help with mental health / wellness
  • Learning & Development Programs
  • Perks… includes discounts on travel, cell phone, clothing, and more…
  • Generous employee referral program

KabaFusion is a mission driven company with a focus on innovation and patient care so, as an Intake Representative , if that sounds like something you want to be a part of, then look no further.

Posted 2026-03-21

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