Key Accounts Manager - Healthcare (MA, CT, NH, VT, ME)

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Key Accounts Manager - Healthcare is a high performing contributor that serves as a primary point of contact for assigned Healthcare accounts. This role will be responsible for developing and maintaining relationships with key accounts, driving revenue growth, and ensuring overall client satisfaction.

What you’ll do:

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within key accounts.
• Facilitate effective communication between internal teams and key accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
• Perform high quality analysis consistently.
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 4-6 years’ relevant experience or equivalent education and/or experience.
• 2+ years’ experience in account management or field sales preferred.

What you’re good at:

• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Strong presentation skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?

The ability to lift 50 pounds regularly

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.