Remote Senior Escalation Engineer, Identity Security
Palo Alto Networks is seeking a Senior Staff Escalation Engineer to own the most challenging production issues across Identity Security platforms. You will partner with global R&D teams to diagnose defects, drive engineering resolution, and strengthen platform reliability.
This is a hands-on software engineering escalation role, not a traditional support position. The role requires deep experience with large-scale SaaS or cloud-native systems, strong root cause analysis, and the ability to
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