Operations Manager

Warehouse Manager

Warehouse Manager

Trillium is seeking a Warehouse Manager to lead and optimize our warehouse and logistics operations. This role is responsible for managing the Logistics team, ensuring accurate inventory control, efficient material handling, and timely shipment of products. The Warehouse Manager will leverage inventory management systems and collaborate with production, packaging, procurement, and sales teams to achieve operational targets and uphold quality standards.

This position is an on-site role based in Canton, MA, with travel to other Trillium locations as needed.

Job Duties & Responsibilities:

Warehouse Operations & Inventory Management

• Oversee daily warehouse functions, including receiving, storage, replenishment, order fulfillment, shipping, and returns.
• Ensure inventory accuracy through cycle counts, audits, and reconciliation processes using ERP/WMS systems.
• Manage raw materials and finished goods inventory to support production and distribution operations.
• Coordinate warehouse space utilization to accommodate seasonal and forecasted volume fluctuations.
• Physically accept deliveries and validate quantities against purchase orders.
• Utilize software to post goods receipts and assign bin locations.

Leadership & Team Development

• Lead, train, and develop a team of drivers and warehouse associates who operate forklifts, receive product, and deliver product.
• Establish clear KPIs for team performance, productivity, safety, and accuracy.
• Foster a culture of accountability, continuous improvement, and safety.

Logistics & Coordination

• Coordinate with sales, logistics and third party transportation partners to ensure timely and accurate shipments.
• Optimize shipping and receiving schedules to reduce delays and minimize demurrage or detention costs.
• Work with Production Planning and Procurement to align warehouse activities with demand forecasts and production schedules.

Compliance & Safety

• Ensure full compliance with OSHA, FDA, TTB, and other regulatory agencies related to warehouse operations.
• Maintain high standards for GMP (Good Manufacturing Practices), cleanliness, and organization (5S).
• Lead warehouse safety programs, including equipment training, incident reporting, and safety audits.

Systems & Process Improvement

• Maintain and continuously improve warehouse SOPs and documentation.
• Leverage data analytics for decision making and implement lean warehousing strategies.
• Drive adoption and effective use of ERP, WMS, and related technologies.

Additional duties may be assigned as necessary.

Desired Qualifications & Abilities

Qualifications & Experience

• 5+ years of warehouse management experience in a diverse manufacturing or beverage production environment.
• Proven track record managing a team of 3-5 employees in a multi-shift operation.
• Deep understanding of inventory control, shipping/receiving, and warehouse safety best practices.
• Experience with ERP and Warehouse Management Systems (e.g., SAP, Oracle, NetSuite, or similar).
• Strong organizational, problem-solving, and communication skills.
• Experience in a production brewery, beverage plant, or food manufacturing facility.
• Forklift certified or able to obtain certification.

Knowledge, Skills, and Abilities

• Familiarity with cold chain logistics and perishable product handling.
• Knowledge of applicable industry regulations (TTB, FDA, OSHA).
• Lean and or Six Sigma training or certification is a plus.
• Ability to maintain and operate all equipment safely and efficiently.
• Can lift large, heavy items, up to 150 lbs.
• Ability to stand for prolonged periods of time.
• Ability to safely handle hazardous chemicals in accordance with strict safety protocols.
• Must be flexible to meet demands of the business, up to and including overtime.

Benefits

• Medical, dental and vision benefits with no wait period
• Short term disability and life insurance
• 401k plan with generous match with no wait period
• Performance Incentive Bonus
• Paid time off
• Educational Reimbursement Program
• MBTA Pass discount
• PPE Reimbursement
• Trillium Comp Card
• Trillium discounts
• Philanthropy program
• Employee gym