Office Manager

Legacy LifeCare
Chelsea, MA

Start a meaningful career as an Office Manager with Legacy Lifecare VNA Hospice East!

Legacy Lifecare is a nonprofit network dedicated to helping senior care organizations thrive. We provide access to advanced systems and expert resources while preserving each affiliate’s unique identity and mission. Our work ensures that charitable organizations can compete in today’s complex world.

Why Join Us? 
  • Meaningful Work: This is your opportunity to support mission-driven care
  • Competitive Pay: $34/hour - $37/hour + credit for experience 
  • Schedule: Full-time Days, Monday - Friday, 8:30a-5p
  • Collaborative Team:  Certified Great Place to Work!
  • Quick Hiring: Apply today and hear back within 48 hours 

What You'll Do: 

  • Serve as the primary point of contact by answering and routing calls and greeting patients, families, visitors, and vendors with professionalism and compassion
  • Provide administrative support to patients and families, responding to inquiries and assisting with non-clinical requests
  • Coordinate and maintain calendars for care planning, interdisciplinary team (IDT), and discharge planning meetings
  • Prepare, track, and communicate admissions, discharges, and discharge planning information; maintain accurate patient logs and tracking sheets
  • Manage agency communications and clerical tasks, including agency-wide emails, mail processing, and data entry for admissions and discharges
  • Participate in emergency preparedness activities and complete special projects or additional duties as assigned by leadership

What You'll Need: 

  • High school education or equivalent. (required)
  • Must be 18 years of age or older. (required)
  • At least 1-3 years of experience in an administrative office position. (required)
  • Excellent interpersonal and communication skills with the ability to interact compassionately and professionally with patients, families, staff, and referral sources. (required)
  • Exceptional organizational, prioritizing, and multitasking skills in a fast-paced healthcare environment. (required)
  • Prior experience answering phones and/or in a customer service or healthcare office setting. (preferred)

Benefits Available to You: 

  • Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, and optional STD, LTD, Accident, and Critical Illness coverage.
  • Financial and educational support, such as a 403(b) retirement plan, Flexible Spending Account, and tuition reimbursement.
  • Generous paid time off, including vacation, sick time, and a paid birthday.
  • Great workplace perks, including free meals, free parking, and a state-of-the-art facility with an inclusive, supportive culture.
  • Rewarding career opportunities within an outstanding and well-recognized organization.

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

Posted 2026-01-08

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