Senior Industrial Engineering Intern (Graduate Students)

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Stations, Facilities, & Structures division oversees inspections, operations, and maintenance of MBTA facilities, from stations to office buildings. As a graduate student intern and industrial engineer, you will help optimize the operations of various teams within the division and help maintain continuous improvement, focusing on user-centered, efficient, and collaborative solutions.

You will apply industrial engineering fundamentals by driving asset management programs, flow analysis, and optimization / production / capacity analyses, and, as appropriate, motion and time studies for light manufacturing processes. You will also familiarize yourself with systems, tools, and teams entrusted with ensuring Stations, Facilities, & Structures deliverables across the MBTA system.

Examples Of Typical Projects Include The Following

• Asset Management: Developing an equipment audit strategy to validate the tagging, location, and maintenance schedule of equipment used in the organization against internal records, MBTA Finance, and Asset Management policies.
• Production Optimization: Proposing improvements to the existing production process by identifying opportunities for optimization, through process simplification, production floor redesign, and process improvements through equipment update or automation.
• Process Control: Identify opportunities to establish Manufacturing Execution System (MES) capabilities by looking at current production methods and identifying ways to implement control tools throughout various processes.

We are seeking a problem solver who enjoys diving deep into challenges and wants to drive innovation within the MBTA to support its overall mission.

You will receive mentorship from department leadership. Working in the Stations, Facilities, & Structures division will enable you to collaborate with teams and individuals who are redefining how the MBTA maintains its facilities to deliver a superior experience for customers and employees.

The most qualified (or ideal) candidates would already possess a bachelor's degree and be enrolled in a master's / graduate degree program in industrial engineering, at least one of experience in manufacturing, operations, engineering, and / or project management. We are looking to hire one (1) intern, who will work onsite 4 - 5 days per week (40 hours per week) for at least three months.

Duties & Responsibilities

• Work closely with operators, technicians, and maintenance personnel to optimize workflows, eliminate bottlenecks, and improve overall efficiency.
• Employ various tools for data analysis, equipment performance, process simulation, optimization modeling, and project management. Familiarity with asset management tools, or a willingness to learn on the job, is critical for this role.
• Map key business processes and identify areas of improvement, simplification, and cost reduction.
• Provide relevant data analysis to support decision-making.
• Develop robust working relationships with diverse sets of internal MBTA and external stakeholders.
• Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed.
• Additional responsibilities may include focusing on one or more departments or locations. See applicable addendum or hiring manager for department or location specific functions.
• Perform all other duties and projects that may be assigned.
• The statements contained in this job description are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

Minimum Requirements & Qualifications

• Enrolled, for entire duration of employment, in the master's / graduate degree program of an accredited college / university in Industrial Engineering or related field.
  • Applicants must already possess a bachelor's degree.
• Interest in public transportation, public service, and making people's lives better.
• At least one course completed in industrial engineering or related field as an undergraduate or in graduate school.
• At least one year of on-the-job experience (or related), demonstrating interest in manufacturing.
• Above average experience with planning, operations, engineering, and / or project management.
• Above average proficiency in tools and data that support planning, such as asset and database management, data visualization, simulation tools such as ARENA, and interest in software tools relevant to manufacturing and operations.
• Valid U.S. driver's license.
• Ability to pass writing and / or Excel modeling assessment, demonstrating skills related to the position.
• Above average ability to communicate effectively in English, both in written and oral forms.
• Highly organized, motivated, and have great attention-to-detail.
• Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply). The MBTA does not provide visa sponsorship, such as H1-B status.
• The above statements are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required.
  

Substitutions Include

• No substitutions.

Job Conditions

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

Disclaimers And Definitions

• General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
• Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
• Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
• Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
• Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
• Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
• Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
• On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
• Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
• ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or [email protected].
• Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
• Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.

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