Enterprise Account Manager - Health Systems

In a nutshell

Title: Enterprise Account Manager – Health Systems
Location: Remote, U.S. (Eastern Time Zone preferred)
Type: Full-time
Compensation: $125,000–$150,000 base | $250,000–$300,000 OTE (uncapped commission)
Travel: 20–40% with some overnight stays

The opportunity

Oxford Medical Simulation (OMS) is hiring an Enterprise Account Manager – Health Systems to own the retention and commercial growth of our enterprise health system accounts.

This is a senior, quota‑carrying role focused on renewals, expansion, and strategic account growth across our U.S. health system customers. You’ll build strong executive relationships, lead complex commercial conversations, and partner closely with the Healthcare Implementation team and the VP of Healthcare to grow successful customer partnerships over time.

This role is ideal for someone who is highly commercial, relationship‑led, and comfortable navigating complex healthcare organizations with multiple stakeholders across clinical, operational, educational, procurement, IT, legal, and finance teams.

What you’ll do

• Own renewals and expansion across a portfolio of enterprise health system accounts

• Build and execute strategic account plans to deepen relationships, mitigate risk, and grow account value

• Identify and close upsell, cross‑sell, and broader enterprise expansion opportunities

• Build trusted relationships with senior stakeholders across customer organizations

• Lead renewal motions, including navigation of procurement, contracting, legal and InfoSec as necessary

• Maintain accurate forecasting, strong pipeline visibility, and CRM discipline

• Partner cross‑functionally to turn successful adoption into long‑term commercial growth

• Ensure customer utilization and analytics are tied back to meaningful outcomes in order to demonstrate continuous value and ROI

What we’re looking for

• 7–10+ years of quota‑carrying experience in enterprise client success, strategic account management, or enterprise SaaS sales

• Recent experience working with U.S. health systems / IDNs / hospitals

• Proven success retaining and growing large, complex accounts through renewals and expansion

• Experience closing six‑figure+ SaaS agreements and navigating sophisticated buying and contracting processes

• Strong commercial judgement, executive presence, and forecasting discipline

Nice to have

• Experience with clinical education, simulation, workforce readiness, learning technology, or healthcare operations

• Experience expanding from a pilot or a departmental deployment to broader enterprise adoption

About Oxford Medical Simulation

OMS helps health systems, nursing schools, and medical schools deliver training and assessment better, cheaper, faster and at scale.

Our award‑winning simulation platform is transforming the way healthcare and educational institutions train, assess, and recruit healthcare professionals. By combining cutting‑edge 3D visualization with artificial intelligence and leading educational theory, OMS delivers all of the benefits of physical simulation while driving significant savings and improving patient care.

Founded in 2017 and commercially launching the award‑winning OMS Platform in late 2018, OMS has experienced rapid growth with deployments spanning more than 100 Healthcare and Academic institutions around the world including Mayo Clinic, Advent Health, Johns Hopkins, the NHS, and the world’s #1 pediatric hospital.

Oxford Medical Simulation is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity or expression, sexual orientation, veteran or military status, or any other category protected under the law. Oxford Medical Simulation is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.

Who we are

We are Skiers / Boarders, Runners, Rowers, Pilots, Magicians, Weavers, Photographers, Game Heroes, Movie Buffs, and every other variety of people. We are hard working. We are passionate about what we do. We care about the work. We care about each other. We care about pushing the envelope and we care about using our working lives to make the world a better place.

We value these behaviors above all:

1. Care & Pride – we take care and pride in everything we do

2. Growth mindset – we push the boundaries so we are adaptive, inventive and always learning

3. One Team – we are in it together, mucking in and supporting each other with humour and humility

Sound like you?

Benefits

• 38 days paid time off

• Uncapped commission

• Medical, Vision and Dental Insurance

• High specification laptop and VR headset

• Flexible work environment – work from home/remote first

• $600 one‑off office set up allowance

• Knowing that you are making a real difference!