Recovery Coach

High Point & Affiliated Organizations
Brockton, MA
Program/ Location: Community Based Recovery Support (CBRS) - Brockton, MA

Education: High School diploma and lived experience with substance use & recovery

Pay Range: $21-26/hr (Experience & education dependent)

Status: Full Time, 40hrs/week

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Outpatient substance use disorder and mental health services are located across Southeastern Massachusetts in Brockton, New Bedford, and Plymouth. These services are available during the day, as well as evenings. We offer individual, group, family services, and medication management to address diverse clinical needs. An interdisciplinary team of professionals includes licensed social workers, clinicians, psychiatrists, and psychologists.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Long & short term disability
  • Discounted auto/home and renters insurance
  • 403b - Retirement
  • FSA & DCA
  • PFML
  • Employee Assistance Program
  • Bonuses & Referral
  • Eligibility for free classes to become a Licensed Counselor or Recovery Coach
  • Education days to use towards CEU's
  • Free meals at select programs and when available
  • Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Recovery Coach Requirements

  • Must present as courteous and professional at all times
  • Demonstrated flexibility and ability to perform multiple tasks
  • Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion
  • Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records
  • An understanding of the relationship between substance use and mental health issues and/or self-help programs
  • Knowledge of the addiction treatment services system and recovery support services;
  • An understanding of boundaries and ethics
  • Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations
  • Certification in the HPAO approved de-escalation program
  • Ability to work collaboratively with alcohol/drug dependent clients from diverse legal, social, economic, ethnic, cultural and racial backgrounds as well as family members, insurance providers and outside providers;
  • Ability to work independently without direct supervision while adhering to the program’s philosophical team approach;
  • Established contacts and recovery partnerships in the community;
  • Participation in annual TB screening
  • CPR Certification

Recovery Coach Duties & Responsibilities

  • Must provide emotional and social support.
  • Must support Members in making positive life changes and developing skills to facilitate their recovery.
  • Must help Members to discuss and try new strategies for developing recovery-supportive friendships, reconnecting or improving family relationships, and identifying and using recovery-community networks.
  • Must assist Members in creating personally meaningful links to treatment, peer recovery support services, and mutual aid and support them in their efforts to build their capacity to move between and among these services and supports as needed.
  • When appropriate, the RC must use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical, dental, and mental health services as well as social services, including applying for benefits and navigating other relevant systems, such as criminal justice and child protection/child welfare.
  • Must act as a recovery liaison and support the Member in preparing for or accompanying the Member to meetings with, for example, probation officers, social workers, and child protection/child welfare workers.
  • Must provide linguistically appropriate and culturally sensitive peer recovery supports that embrace the diversity of Members’ identities, including racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challenges, and their chosen pathway to recovery.
  • Must serve as an advocate for Members and assist Members in learning self-advocacy skills.
  • Must act as a mentor, assisting the Member’s recovery process and supporting the Member’s goals and decisions; the RC must also support the Member in creating and enacting a Wellness Plan.
  • Must provide temporary assistance with transportation to essential self-help, peer support, and medical and behavioral health appointments while transitioning to community-based transportation resources.
  • Must deliver services on a mobile basis to Members in any setting that is safe for the Member and staff.
  • Must work collaboratively with the pregnant and/or parenting Member to create and coordinate Plan of Safe Care (also called Family Support Plan) specifically designed to help the Member identify needed services for recovery and parenting;
  • Must support the Member around perinatal health and support needs, housing needs, health care needs, income needs, mental health concerns.
  • Must establish plans for follow up and address any barriers to treatment, appointment for preventative care, access to vaccines, reproductive healthcare and screenings
  • Must participate in community events that promote prevention and education
  • Must work with the NCM/Patient resource navigator to assist in coordination of community referrals
  • Must assist patients who require additional supports and service coordination for engagement
  • Must be available a minimum of 1x per week to assist in supporting families and individuals, who are struggling with SUD in underserved and disenfranchised populations
  • Must facilitate peer groups in Inpatient settings, to increase access to services and promote a collaborative approach to treatment
  • Must support patient engagement; housing, coordination of appointments, and transportation.
  • Must document patient engagements in EHR system
  • Maintain appropriate level of productivity/billable hours
  • Must become certified within 1 year of employment
  • Other duties as assigned by the Recovery Coach Supervisor/Program Director

Recovery Coach Qualifications

  • High school diploma and lived experience of substance use and recovery.
  • Valid driver’s license, clean driving record and ownership of a car.
  • Preferred successfully participated in trainings and/or coursework that is designed to prepare individuals to serve
Posted 2025-09-18

Recommended Jobs

Senior Technical Product Manager, Data Platform

Everquote
Cambridge, MA

This is a hybrid role that requires being in office several days a week. As a Technical Product Manager for the EverQuote Data Platform, you play a critical role in the aggregation of analytical d…

View Details
Posted 2025-09-12

Experience Cape Cod: Your Adventure Awaits in Healthcare!

NurseRecruiter
Hyannis, MA

Registered Nurse - Emergency Room - Travel - (ER RN) Join a dynamic team as an Emergency Room Registered Nurse in beautiful Hyannis, Cape Cod! This travel nursing opportunity invites you to experienc…

View Details
Posted 2025-08-21

Medical Assistant

Health md urgent care
West Springfield, MA

Job Description Job Description   Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Matching 401(k) Job Summary We are seeking a Med…

View Details
Posted 2025-09-23

Registrar

The Winsor School
Boston, MA

Founded in 1886, The Winsor School is an independent girls’ school for academically promising and motivated students in grades five through twelve. Located in the heart of Boston’s Longwood Medical …

View Details
Posted 2025-09-09

Associate Director, Regulatory Affairs

Rhythm Pharmaceuticals
Boston, MA

Company Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We deve…

View Details
Posted 2025-07-24

Accounts Receivable Accountant

Advocates
Framingham, MA

Accounts Receivable Accountant Location Hybrid work in Framingham, MA : Overview: $50,000-$60,000 The Accounts Receivable Billing Coordinator is responsible for the accurate and timely billing of con…

View Details
Posted 2025-09-27

R&D Test Engineer

Commonwealth Fusion Systems
Devens, MA

About Commonwealth Fusion Systems:  Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy. Combining decades of research, top talent and new technologie…

View Details
Posted 2025-09-14

MEDICAL ASSISTANT, Student Health Services

Boston University
Boston, MA

Perform clinical and administrative duties within the Primary Care department to assist with the confidential care of all students presenting to the health center. Demonstrate ability to work effecti…

View Details
Posted 2025-09-24

Account Executive / Account Therapies - Remote - Massachusetts

Option Care Health Inc.
Boston, MA

A Day in the Life at Option Care Health Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option …

View Details
Posted 2025-09-05