Senior Product Manager, Internal Systems

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

As a Senior Product Manager, Internal Systems , you will be a senior individual contributor, driving the strategy and execution for key business systems initiatives. You will work on complex and ambiguous problems, leveraging your deep product expertise to deliver impactful solutions for our internal stakeholders. You will partner closely with marketing, sales, service, finance, engineering, design, and other cross-functional teams to define, prioritize, and deliver innovative systems that improve our operational efficiency and enable our growth.

You will be joining the Systems team, which enables Formlabs teams with enterprise applications, infrastructure, data and security to do their best work. The team supports all areas of the company and has team members globally.

This is a high-impact role for a seasoned product leader who thrives in a fast-paced environment and is passionate about shaping the future of how Formlabs operates. This role is based in our Somerville, MA office and will be a full-time position.

The Job:

• Define and drive the product vision, strategy, and roadmap for key business systems (e.g., ERP, CRM, PLM), aligning with Formlabs' objectives and focusing on applications like Salesforce, NetSuite, Magento, and Coupa.


• Conduct stakeholder research, process analysis, and competitive assessments to identify needs and opportunities for systems improvements.


• Translate business requirements into clear product specifications (e.g., user stories, process flows, data models) and collaborate with engineering and design throughout the development lifecycle.


• Prioritize and manage the product backlog, making data-driven decisions to optimize resource allocation and maximize business impact.


• Define and track KPIs, analyze performance, and communicate plans, progress, and trade-offs to stakeholders, while driving alignment across cross-functional teams (including IT, Finance, Operations, Sales, and Marketing) to support areas like eCommerce, Supply Chain, and Finance.

You:

• A seasoned product management professional with 5+ years of experience in software, IT, or business systems.


• Proven track record of launching and scaling complex enterprise systems.


• Deep understanding of business systems principles (e.g., ERP, CRM, PLM) and methodologies.


• Strong analytical, problem-solving, communication, and interpersonal skills.


• Customer-obsessed, with a passion for improving internal user workflows.


• Highly organized, detail-oriented, and a self-starter, with a passion for driving results.


• Bachelor's degree in a technical field (e.g., engineering, computer science, information systems) or equivalent experience; MBA is a plus.

Bonus Points:

• Experience with enterprise systems (e.g., Salesforce, NetSuite, SAP) and business process management (BPM) tools.


• Experience with data analytics and reporting tools (e.g., SQL, Looker).


• Experience with Agile methodologies, custom built applications, and Google Suite.

Our Perks & Benefits:

• Robust equity program to build future wealth through RSUs


• Comprehensive healthcare coverage (Medical, Dental, Vision)


• Low cost fund options in our 401K and access to advisors


• Generous paid Parental Leave (up to 16 weeks)


• Tenure-based paid Sabbatical Leave (up to 6 weeks)


• Flexible Out of Office Plan – Take time when you need it


• Ample free on-site parking & pre-tax commuter benefits


• Healthy on-site lunches, snacks, beverages, & treats


• Regular sponsored professional development opportunities


• Many opt-in culture events across our diverse community


• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.