Behavioral Health RN Branch Director

Elara Caring
Chicopee, MA

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Chicopee Behavioral Health RN Branch Director

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Branch Director. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

Why Join the Elara Caring Mission?

  • Work in a collaborative environment.

  • Be rewarded with a unique opportunity to make a difference

  • Competitive compensation package

  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

  • Opportunities for advancement

  • Comprehensive insurance plans for medical, dental, and vision benefits (pay is based off experience with a range of $120-$125K)

  • 401(K) with employer match

  • Paid time off, paid holidays, family, and pet bereavement

  • Pet insurance

On an Average Day, You Will:

Operational Responsibilities:

  • Organizes and directs the day-to-day operations of a branch.

  • Oversees the implementation and oversight of all patient care programs for a branch and achievement of both clinical and administrative outcomes.

  • Oversees for the financial performance of the branch.

  • Ensures adequate staffing levels at branch locations to meet patient needs.

  • Ensures compliance of current Medicare, Medicaid, and third-party reimbursement regulations and changes. Identifies and reports potential payment/coverage problems.

Compliance Responsibilities :

  • Ensures all documentation is accurate, complete, timely and adheres to Medicare guidelines.

  • Assures compliance with the requirements of state licensure, Medicare certification, and any other applicable oversight agencies through policy and procedure development, staff education, and ongoing monitoring activities.

  • Demonstrates familiarity and understanding of national standards of care, state licensure, and federal conditions of participation.

  • Demonstrates knowledge of the Patient’s Bill of Rights and upholds patient’s rights.

Leadership & Professionalism:

  • Directs all aspects of operations and care delivery in accordance with the mission and values, legal and regulatory requirements, payer and accreditation standards, customer expectations, and agency policy.

  • Approves and submits time and attendance files to payroll for processing, including final review of inputs (e.g., visits, mileage, hours worked, etc.) and corresponding rates (e.g., hourly rate, mileage reimbursement rate, pay-per-point scale, etc.).

  • Implements the organization’s strategic and growth-related plans.

  • Conducts staff performance appraisals accurately and in accordance with Elara Caring policy.

  • Other duties as assigned to support the changing needs of the business.

What is Required?

  • Associates Degree in Healthcare or related field is required.

  • 1+ year of experience in supervisory or administrative home health or related program required. To the extent a Branch Director is the designated Alternate Administrator for a provider number, certain state specific qualifications may apply.

  • 2+ years home health experience preferred.

  • Current state license as required by state or federal guidance.

  • Advanced clinical skills

  • Advanced Functional Business and management skills including time management, human and financial resources, managing budgets, etc.

  • Proficiency with computer and technology programs including MS office Suite, Homecare Homebase, and Workday

  • Excellent verbal and written communication skills

  • Ability to develop trusted relationships and networks across multiple levels including supervisory and leadership.

Equal Employment Opportunity : We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected].

Pay & Benefit Information : Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at

EVerify : Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

Posted 2026-03-18

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