Lead Patient Services Representative
Lead Patient Services Representative
Job Ref: 33770Category: Radiology & Imaging
Location:
133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: Radiology SupportSchedule: Full Time
Shift: Day/Eve shift
Hours: 8a-430p, 9a-730p
Pay Range: $19.00 - $20.00 per hour
Job Summary
Reporting to the Sr. Administrative Assistant of Imaging Services, responsible for coordinating the administrative support activities related to the daily operations of the Media Room, Reading Room, Main Radiology Reception Desk, CT/US/IR Reception Desk, MRI Concord and Mammography Breast Health Center Reception Desk. The Lead PSR manages all Patient Service Representatives.
Minimum Qualifications:
Education: High school diploma required. Coursework in business, healthcare administration, medical terminology, and management strongly preferred.
Experience: Two to three years of office support experience in a healthcare/hospital environment required. Previous supervisory experience including managing off-site staff strongly preferred.
Licensure and/or Certification: None Required
Skills: Problem solving and quality assurance skills needed to continually improve efficiency and effectiveness of department.
Courteous and professional manner when dealing with the public both in person and on the phone.
Strong management, leadership, and interpersonal skills.
Ability to prioritize workload and respond to urgent needs.
Committed to Service Excellence and Customer Satisfaction.
Must be able to read, write, and communicate in English. Computer skills required. Ability to maintain confidential information.
Recommended Jobs
Junior AI/ML Engineer (Remote)
Location: Remote (EST preferred) Type: Paid Internship or Contract (Full-time) Start Date: Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of …
Cannabis Budtender (Full Time Position Available)
Bud's Goods & Provisions Sales Associate Requirements All candidates MUST be age 21 or over and successfully complete a background check. How You Will Make An Impact Ensure each guest …
Cook
Requisition Number: 10944 Pay Range: $19.88 - $31.81 per hour Location: CHA Cambridge Hospital Work Days: 5am-1:30p, 6am-2:30pm, 10:30am-7pm, every other weekend and holidays as assigned Categ…
Operations Lead - Boston
&##127757; Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every y…
Entry-Level Freight Dispatcher - $1,200-$2,500 Weekly
ntry-Level Freight Dispatcher – $1,200–$2,500 Weekly We are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity. This is an independent contractor role …
Quality Control
Job Details Description Empire Auto Parts is a leading aftermarket collision auto part distributor, dedicated to providing top quality products and exceptional customer service. As a Quality Co…
Journeyman Program Manager
Expertise and Functions ~ Support cost and schedule reduction activities for acquisition and development efforts. ~ Provide program level acquisition support to the Program Manager and Integrated…
Staff Accountant
A well-known organization is seeking to hire a Staff Accountant. This will be a 6+ month assignment that will involve entering and coding invoices, ensuring timely payments, tracking and proces…
Director, US GAAP & Technical Accounting
Overview We’re partnering with a top-tier global private equity firm that's seeking a Director, US GAAP & Technical Accounting. This highly visible role sits within the corporate accounting organi…
Certified Nursing Assistant / CNA
Certified Nursing Assistant / CNA Woburn, Stoneham, Lynnfield, Billerica, Burlington, Reading, North Reading and surrounding towns Griswold Home Care of Merrimack Valley is looking to hire a capable…