General Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Job Title: Lovejoy Wharf General Manager

Reports to: Vice President of Hospitality

Department: Hospitality

Salary: $95,000

Description/Expectations:

Hendler Family Brewing Company is looking for a dynamic hospitality professional to join our Night Shift team as the General Manager of our Lovejoy Wharf taproom location in Boston! Reporting to the Vice President of Hospitality, the GM leads by example and sets the tone and standards for excellence across the restaurant. With a passion for customer service, the successful candidate is constantly looking for ways to improve the guest experience at Lovejoy Wharf while ensuring the restaurant remains an inclusive, positive, and overall great place to work. The GM has a clear understanding of both company and location-specific goals and serves as a champion of these goals within the restaurant.

Essential Functions and Duties:

• Provide day-to-day leadership for all staff and business operations
• Ensure responsive, exceptional guest satisfaction regularly
• Communicate and embody the company vision, culture, and values within the restaurant
• Work with hospitality, marketing and events team(s) to plan and execute private and public events
• Grow and develop staff through timely feedback and development plans. Provide performance-based coaching and feedback as needed.
• In conjunction with finance team, manage and approve all invoices and expenses related to Lovejoy Wharf operation
• Partner with HR to own recruiting, interviewing, hiring, and training front of house team members
• Set proper staffing levels and weekly scheduling to meet high service level standards while maintaining staffing costs at an appropriate level
• Other duties as assigned

Job Requirements:

• High School Diploma or equivalent required; Certificate, Associates or Bachelors in business management or hospitality a strong plus
• TIPS and/or ServSafe & Crowd Manager Certified
• Minimum 5+ years hospitality experience required; minimum 2+ years of management experience required
• Brewery experience a plus
• Demonstrated experience in staff management through strong leadership and development
• Ability to develop cross-functional relationships and work collaboratively
• Ability to work nights, weekends, and holidays as needed; this is not a Monday - Friday, 9 - 5 role!
• Experience using data to make decisions is a strong plus
• Ability to work with timesheet, word processing, and excel programs

Benefits :

• Medical, Dental, Vision start on day one
• Matching 401k after 9 months of employment
• Paid time off, Vacation, Sick time, Company holidays
• Training and industry related education available
• Membership in Master Brewers Association of America
• Employee meal Tuesday-Friday
• Free case of our beer weekly (must be 21 or older)

ABOUT US

The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED.

HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.

Hendler Family Brewing Company is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at [email protected].