Appointment Setter - Onsite - Worcester, MA

At HV Talent Group, we help talented professionals like you connect with top employers nationwide. As a trusted recruiting partner to industry-leading companies, we focus on direct-hire placements that align with your career goals, values, and long-term growth.

HV Talent Group is partnering with a fast-growing fire and life-safety provider to hire an Appointment Setter to support their expanding sales operation. This role is ideal for someone who thrives in a high-activity environment, enjoys outbound outreach, and knows how to convert conversations into scheduled appointments.

This is an onsite role based in Worcester, MA. Candidates must be able to commute daily.

What You’ll Do

• Make high-volume outbound calls to prospective customers
• Set qualified appointments for sales representatives
• Follow established scripts while using strategic rebuttals to overcome objections
• Track outreach activity and progress in the CRM system
• Meet and exceed daily, weekly, and monthly appointment-setting KPIs
• Maintain accurate notes, pipeline updates, and follow-up actions
• Contribute to a positive, team-driven environment with accountability and ownership
  
  

What We're Looking For (Required Skills & Experience)

✔ Minimum 1 year of appointment-setting experience
✔ Proven success meeting or exceeding KPIs
✔ Experience using a CRM platform
✔ Ability to handle rejection with confidence and persistence
✔ Strong communication skills and follow-through
✔ Ability to close on setting the appointment — not just gather interest
✔ Experience in industries such as solar, telecom, home services, canvassing, or similar high-activity roles

Fire protection industry experience is not required — full training is provided.

Compensation & Benefits

Base Salary: $50,000–$60,000 DOE
Monthly bonuses based on KPI performance

This role also includes long-term growth potential within a company committed to investing in its people.

About the Organization

This company has been a leader in the fire protection and life-safety industry for nearly a century. As a values-driven, family-owned organization, they are known for operational excellence, high-quality service, and strong professional development opportunities. With 8 locations across New England and over 250 employees, they continue to expand and modernize while maintaining a strong culture of reliability, teamwork, and customer commitment.

Ready to Apply?

If you’re a driven Appointment Setter who enjoys winning, thrives with structure, and wants to grow in a mission-based industry supporting life-safety — we want to hear from you.

Apply today and a member of the HV Talent Group recruiting team will reach out with next steps.

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Disclaimer: This job description is intended to provide a general overview of the responsibilities and requirements of the position. It is not an exhaustive list of all duties, responsibilities, and skills required. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Equal Employment Opportunity: HireVenture is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

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Note: The information provided in this job description is subject to change without notice. Please refer to the latest version of the job description available on our website for the most up-to-date information.

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